Primary Residential Mortgage Mortgage Complaint

Primary Residential Mortgage Mortgage department,

FHA mortgage Application, originator, mortgage broker Virginia

Hi there, I 'm the seller on this purchase transaction. I 'd like to file a complaint on Primary Residential Mortgage, Inc. - - - -. - - This mortgage company issued FHA case # on my house, which the transaction did n't go thru, and Sales contract was cancelled. I have made cancellation requests via email and phone call, and in all occasions my requests have been ignored, and my right being denied. I emailed on - -, called on - -, and manager promised by - -, FHA CASE # will be cancelled, which it was not.And again today - - when I called to follow up, manager was really rude and I was told they will not cancel the FHA CASE #, and there is nothing I can do and rudely hang up on me. I am seeking your help in this matter, kindly please help me out.