Primary Residential Mortgage Mortgage Complaint

Primary Residential Mortgage Mortgage department,

FHA mortgage Application, originator, mortgage broker North Carolina

Started working with Primary Residential Mortgage mlo - - - -. He informed me -/-/- by phone we were pre-apprved for our home loan. - did not disclose anything to us. After a few wks i reached out to the CEO to let him know of my frustrations and he kindly responded and had someone reach out to me. I then began working with - - Division President whom later had me to work with a branch manager - -. - has been polite but has given misinformation throughout this process and has now caused me to lose my home with -! - has been very inconsistent and honestly i feel discriminated against due to not having a higher score as he 's used to. - stated no origination fee would be charged then changed the info. Stated my dti was - % then - % some how no explanation. Told my builder he could n't move forward yet told me we were on hold. NO one at Primary has addressed my concerns and now my family is without a house!