Review and analysis of over 18 complaints against JPMorgan Chase & Co.
JPMorgan Chase & Co. consumers have reported over 18 official complaints related to Billing statement. Out of the 18 consumer complaints against JPMorgan Chase & Co., 22% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase & Co. responded to their complaint) and 100% were processed in a timely manner. 6% of consumer complaints against JPMorgan Chase & Co. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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JPMorgan Chase & Co. Credit card billing statement January 9, 2017 - JPMorgan Chase sent bill to email account instead of mailing me a paper statement. Had this credit card account since - always made payments on time paid off account in -/-/- from a high balance of -. Always got a paper statement. Used the card one time in on -/-/- for - for - ( For some reason - had rejected - attempts with other cards ). For some reason Chase sent the statements via email????. Talking with - ID - he stated I had requested email instead of Mailed statements in -/-/-. Forgive me but, -, I would not have requested paperless statements ... |
JPMorgan Chase & Co. Credit card billing statement January 3, 2017 - I pay my Chase Sapphire Card in full, every month, without exception. At times, I end up paying a few days late due to travel/work. Because I pay in full, I call and ask at time of payment for a refund of any late fees/interest ( if any ), and they have 100 % of the time obliged ( for obvious reasons ). -/-/2016 this happened again, and I was told on the phone that the late fee/interest was waived and I paid the remaining balance in full. As it turned out, they only waived the late fee, so I in actuality did not pay in full, kicking off a series of monthly interest charges. This happened -/... |
JPMorgan Chase & Co. Credit card billing statement December 14, 2016 - Hello, I had a balance on my Chase - credit card carried over from a prior month. During the month of -/-/- I made $1600.00 in cash advances. I then made a payment before the end of the billing cycle for $6000.00. Chase did not apply any of the $6000.00 toward the cash advance. They applied it to the balance that was on the account at the start of the billing cycle. They claim that the cash advance would have to carry over to next months statement before the additional payment would be applied. So if I had waited - more days to make the payment, they would have applied the pay... |
JPMorgan Chase & Co. Credit card billing statement December 10, 2016 - CHASE FREEDOM CREDIT CARD I just signed up and received a Chase Freedom Card last month and today I received my statement and was shocked to see all - digits on my statement. I was in awe and shocked so i called their customer service number. He told me that all Chase credit card statements have all - digits listed. I told him that I have several other credit cards and they only send statements with the last - digits of the card. He told me he could n't do anything so I asked to speak with a manager. He transferred me woman manager who told me the same thing but said she had several o... |
JPMorgan Chase & Co. Credit card billing statement December 1, 2016 - I believe my credit card company, Chase Visa, is deliberately pursuing policies designed to incur financial charges. My credit card statement was lost in the mail so I called for a replacement. The process to procure a replacement statement is unfair to consumers and circumvents what I understand to be the law. Unlike others, the company does NOT email you a replacement statement. There are 3 options : 1. ) create an online account and log in to get a statement ; 2. ) have a statement mailed to you which will take " 10-14 days '' to arrive ; 3. ) have a statement faxed to you " within one ... |
JPMorgan Chase & Co. Credit card billing statement November 13, 2016 - I do n't understand why the credit card can compute my interest based on a 28 day basis? It should be at least 30 days at least, the average number of days in a month. That would provide a fair chance for consumers to pay within a usual pay period. When you compute it before the 30 days are finished you are penalizing the consumer for not paying when they are very unlikely to have received another paycheck to make the payment.... |
JPMorgan Chase & Co. Credit card billing statement August 21, 2016 - An individual has placed my email on their chase account and I continue to get late notices for the account. I have called them and advised them that I do not have access to log into that person 's account and take my email off and I am not on the account as well.... |
JPMorgan Chase & Co. Credit card billing statement July 11, 2016 - Late charged and a resubmission of an Amazon prime subscription was renewed without my consent. They were sending my statements to an address that was not mine. They will only take off - set of late charges. I am being charged an outrageous amount... |
JPMorgan Chase & Co. Credit card billing statement June 30, 2016 - In - 2016 - - Credit card offered a $200.00 statement credit when making a purchase over $500.00 within the first 3 months. When I applied, by the end of - 2016, the offer was $100.00 instead of the $200.00. I called the company to see if I could still get the $200.00 statement credit offer and they told me that they were going to apply the $200.00 statement credit as long as I requested after making my over $500.00 purchase. I purchased 5 year passes to - - In - 2016 and paid $1600.00 with the - - Credit Card. I called the company so they can apply t... |
JPMorgan Chase & Co. Credit card billing statement June 6, 2016 - Credit Card Statement bills arriving just at payment due date, or after payment due date... |
JPMorgan Chase & Co. Credit card billing statement June 2, 2016 - I signed up for paperless billing, but never received any notification that my credit card statement was available.... |
JPMorgan Chase & Co. Credit card billing statement May 10, 2016 - I have a Chase Slate Credit Card on which I carried - separate Balance Transfer Promotions which carried a 0 % APR for varying periods of time. It appears during the time the promotions were active, my minimum payments were applied to reduce the balance of the outstanding promotional balance transaction due to expire 1st. When the promotion which had a 0 % promotional APR expired, it 's unclear as to how the subsequent payments were allocated. It appears that the payment amount was split between the remaining 0 % promotional balance outstanding as well as the expired promotions outstanding ... |
JPMorgan Chase & Co. Credit card billing statement March 18, 2016 - I have been told the payment has n't posted but I have mailed the payment two weeks ago. I have had a problem with Amazon Chase before with excessive overdraft fees. I do n't know when the next problem with this company will happen. Please help me to close the account without financial hard ship. Please I need help with this credit company. ... |
JPMorgan Chase & Co. Credit card billing statement February 24, 2016 - I have a Chase credit card that I noticed my balance on -/-/2016 was $4100.00, today -/-/2016 it rose to $4200.00. There has not been any purchases or activity on this account for several months. Chase is increasing the balance, without good reason, even though I paid $130.00 last month. ... |
JPMorgan Chase & Co. Credit card billing statement February 9, 2016 - In -/-/- I opened a business credit card with Chase Bank. I was issued a Mastercard. In -/-/- I was encouraged to get paperless online statements which I done because I was told I would always have access to my statements. -/-/- my account was sold/traded ( however that is done ) to - business card. In about -/-/- I requested hardcopies or online access to my Chase business card purchases from - - up until - took over the account. - tells me that Chase never transferred that information to them. They gave me a contact information for Chase business and they t... |
JPMorgan Chase & Co. Credit card billing statement January 19, 2016 - see attachment This is a complaint for assistance. Slate Chase improper posting payments. lnstructions were provided to post the - for the - due date. Now there appears on the statement a minimum payment due of - which is incorrect ' Slate Chase have failed to response to email request and original letter. ... |
JPMorgan Chase & Co. Credit card billing statement January 7, 2016 - I have applied twice for Amazon sponsored credit cards. The last - was from Chase. Both times after opening and purchasing on the accounts they have automatically enrolled me in paperless statements and by the time I actually get a paper bill ( calling them after email alerts on account ) I am charged late fees. I always pay my cards on time and usually in-full. I seriously believe this is a ploy ( since it has happened twice ) they are using to extort late fee payments out of customers. Both times they say the paperless option was chosen and it was not. I am familiar with the prompt screen... |
JPMorgan Chase & Co. Credit card billing statement January 4, 2016 - I have a credit card with Chase bank for - - - -. Online billpay was setup with - - -, and the option to not send paper bills is enabled through that interchange. Chase for a period of 2 months did not send electronic bills, sending account into collections. The Electronic Data interchange ( EDI ) between - - - and Chase is setup in a Push method - Chase has to send them bills. So all Chase needs to do in order to collect late fees and interest is not send bills, which they did in this case. I paid the balance and closed the account. Today I received an electronic bi... |