JPMorgan Chase & Co. Credit Card Complaint

Billing statement

JPMorgan Chase & Co. Credit card department,

Billing statement Alabama

CHASE FREEDOM CREDIT CARD I just signed up and received a Chase Freedom Card last month and today I received my statement and was shocked to see all - digits on my statement. I was in awe and shocked so i called their customer service number. He told me that all Chase credit card statements have all - digits listed. I told him that I have several other credit cards and they only send statements with the last - digits of the card. He told me he could n't do anything so I asked to speak with a manager. He transferred me woman manager who told me the same thing but said she had several other members complain about their statements having all - digits and would escalate this issue. This just makes it easier for someone to commit fraud.

JPMorgan Chase & Co. customer in Alabama
Dec 10, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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