JPMorgan Chase & Co. Credit Card Complaint

Billing statement

JPMorgan Chase & Co. Credit card department,

Billing statement Virginia

In -/-/- I opened a business credit card with Chase Bank. I was issued a Mastercard. In -/-/- I was encouraged to get paperless online statements which I done because I was told I would always have access to my statements. -/-/- my account was sold/traded ( however that is done ) to - business card. In about -/-/- I requested hardcopies or online access to my Chase business card purchases from - - up until - took over the account. - tells me that Chase never transferred that information to them. They gave me a contact information for Chase business and they tell me that everything was transferred to - -. Neither company can come up with my statements from - up until -/-/-. Each time I request the information I am told it will take thirty days to get it and then when it is sent I only get as far back as -/-/-.

JPMorgan Chase & Co. customer in Virginia
Feb 09, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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