Review and analysis of over 42 complaints against Regions Financial Corporation
Regions Financial Corporation consumers have reported over 42 official complaints related to Problems caused by my funds being low. Out of the 42 consumer complaints against Regions Financial Corporation, 14% were disputed by the consumer (i.e. the consumer was not happy with how Regions Financial Corporation responded to their complaint) and 100% were processed in a timely manner. 45% of consumer complaints against Regions Financial Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Regions Financial Corporation Bank account or service problems caused by my funds being low March 7, 2017 - I was charged $72.00 on -/-/- in NSF fee 's because - items posted while another was in pending status, even though those - items came into the bank first. They will charge fee 's any way possible and are not consistent about the way they post items and charge fees.... |
Regions Financial Corporation Bank account or service problems caused by my funds being low February 27, 2017 - I am writing this complaint about Region bank that place an inaccuracy report on -. When I asked for proof they kept sending information that happen back in -/-/- which I had paid the fees, this bank decided to charge me an unnecessary fees total $110.00, they never paid any company on my behalf. There was a return check that was not paid. I had send them a letter but have not received any reply from them. I never denied not having an account with regions bank but I am dispute the fees they charge my account and force my account into -. I do n't go aroung writing bad checks, no I ... |
Regions Financial Corporation Bank account or service problems caused by my funds being low February 16, 2017 - I have 2 accounts with Regions Bank with the ability to transfer money between the 2. I made a purchase, accidentally using the wrong account. When I logged onto my account on Tuesday, -, I realized the mistake and saw there was an overdraft fee. I was upset, but I realized it was my error. I did n't immediately transfer money because I was trying to contact the company that authorized the charge. The problem began when I logged in today and saw they had charged a second overdraft fee for the same purchase. When I called customer service, the rep was rude and condescending. He stated that t... |
Regions Financial Corporation Bank account or service problems caused by my funds being low February 14, 2017 - On the morning of -/-/- I went online to make a transfer from my savings account into one of my checking accounts with Regions Bank. I noticed in my online portal that there were some pending charges. I also noticed that I was assessed an overdraft fee of $100.00, however, the balance at the time the fee was assessed was not negative. I completed my transfer and called to get clarification. The representative told me that while the pending charges had not been taken from my account ( or even been requested from the merchants ) they had preemptively applied them to my balance, thus creat... |
Regions Financial Corporation Bank account or service problems caused by my funds being low January 21, 2017 - Regions bank withheld a transaction from my account for over 10 days then decided to take the money out when the funds were no longer available. It caused small transactions from - dollars to - dollars to overdraft my account. Causing - dollars in overdraft fees.... |
Regions Financial Corporation Bank account or service problems caused by my funds being low January 2, 2017 - On -/-/2016 I was charged - NSF charges in which I should have only been charged for -. A - dollar charge was presented which left me - positive after which a charge of - came in from - which caused me to overdraw my account. However, with the extra charge of - dollars caused my account to have a domino affect over the next few weeks which caused over - dollars in overdraft fees. I went back farther in my account and this is not the - time they have done this but this time it just caused a lot of problems and was very inconvenient being that it all happened during ... |
Regions Financial Corporation Bank account or service problems caused by my funds being low December 30, 2016 - On - - 2016 with a starting balance of $70.00 I made a cash transfer from a regions account of $600.00. On - - I made another transfer into the account of $100.00 to bring the cash balance to $770.00. I then proceeded to make purchases of $580.00 and the bank conveniently charged me $140.00 NSF OF Fee plus $15.00 OD protection fee leaving the account with a balance of $33.00. Other transactions totaling $130.00 were processed after that and then over drew the account $99.00. The bank then charged more fees of $210.00. Had the bank not charged me $150.00 wort... |
Regions Financial Corporation Bank account or service problems caused by my funds being low December 27, 2016 - My complaint is that Regions Bank conducts fraudulent business practices, specifically reordering of transactions and giving fraudulent account balance information. I had a positive balance in account as of -/-/2016, made several transactions from account on the -. Checked balance on the - which showed positive balance after those transactions of the -. Made an ATM withdraw on the - which put account into negative status and understandably incurred an overdraft fee. Checked account on - to find transactions reordered which cause my account to incur multiple overdraft fees inst... |
Regions Financial Corporation Bank account or service problems caused by my funds being low December 26, 2016 - I have been receiving the following email for several months about - a week from Regions Bank. I Do Not Have an Account or have I ever had an Account with Regions Bank. I have emailed them numerous times and called numerous times and still I am being Harassed by them. Copy of email : Regions Bank - - ; -- - - - at - - To -- This message contains blocked images. Show Images Change this setting Message body Important Account Notice Available For Review Regions Bank logo divider Account Ending in - This email has been sent to notify you of an over... |
Regions Financial Corporation Bank account or service problems caused by my funds being low November 22, 2016 - Account has been closed and kept being overdrawn.... |
Regions Financial Corporation Bank account or service problems caused by my funds being low November 18, 2016 - My husband and I are on -. I have been trying my best to keep up with our bank acct at Regions Bank. I have gotten all my statements together and in 2016 so far they have taken out overdraft charges in the amount of - and returned item fees in the amount of -. I went to the bank and my account was getting hit by debits that i did not authorize. The bank said that when my acct was in the - i could come back and open another acct. We are on a fixed income and can not afford these charges. Please tell me what i can do. Our checks are direct deposited so they just keep hitting me with ... |
Regions Financial Corporation Bank account or service problems caused by my funds being low November 10, 2016 - I am opted in to overdraft coverage, and unfortunately overdrafted my account by $1.00, with no charges smaller than that ( meaning it was only - charge that sent me over ). I then was charged - $36.00 OD fees for a total of $100.00, leaving my account at $ -. When I called Regions to sort out, they said that the way the charges were pending is what caused it, and that it was not a mistake.... |
Regions Financial Corporation Bank account or service problems caused by my funds being low November 8, 2016 - On -/-/2016 I had $7.00 in my account when I was out and about and did not write a transaction correctly so I believed I had $7.00 in my account. I went to purchase a meal for $6.00 and I went to the - store to get something printed for $.00 and I did not check my account till the next day since I believed I was fine, I come to find out that not only was I hit with an overdraft protection transfer fee for a service I opted out but it was a transfer of $.00 and then they charged me - NSF 's. I went to the branch and they refunded the fee and refused to refund me the - N... |
Regions Financial Corporation Bank account or service problems caused by my funds being low October 29, 2016 - I received the complaint the response from the Regions Bank with complaint # - whereas the bank did not answer the question about them charging overdraft the same day the overdraft occurred. Because of this situation, I have no alternative but to find another bank. I do n't want to be associated with Regions bank whereas they think only about themselves and not their custom. I am in the processing of changing bank because I was originally with - was a better bank. Regions did not address my concerns. I want the company that oversees banks to see if Regions was violating the laws by putti... |
Regions Financial Corporation Bank account or service problems caused by my funds being low October 26, 2016 - My Regions account ending on Saturday, - -, 2016 balance on the account ledger was - $ ( from transactions made across the day ). Monday, the account ledger showed the same. Tuesday, - -, 2016, a NSF overdraft fee in the amount of - was posted to my account. This NSF fee is what caused my account to be negative in the first place. The bank states that a pending transaction placed a hold on my account on Monday, - - caused all of my transactions from the weekend to be negative although this charge did not show on my account ledger and money to cover all charges was prese... |
Regions Financial Corporation Bank account or service problems caused by my funds being low September 23, 2016 - This issue pertains to Regions bank and their overdraft coverage policy. For the past 3 weeks I have been making countless calls and visiting the local branches to try and have this resolved. In doing that I found out a lot about Regions and their workings. This all started because I went out of town on business and had to use my debit card for the hotel stay. Because the hotel put a hold, it caused many transactions to overdraft. -/-/2014 I turned off all overdraft coverages and protections, to avoid any charges being taken. I do not agree with this overdraft coverage and do n't ever ... |
Regions Financial Corporation Bank account or service problems caused by my funds being low September 22, 2016 - My bank holds transactions for days in order to cause overdrafts and assess fees to the account. I was just told it does n't matter how and when you spend the money, they will post the transactions the way they want to. I was also informed that there is no way to ever get an accurate account balance because of this. I have done everything in my power to prevent this, yet my bank refuses to acknowledge that they hold the payments. I made a cash deposit that covered both of these transactions and was still assessed a late fee when my account was not overdrawn.. additionally they charged me - ... |
Regions Financial Corporation Bank account or service problems caused by my funds being low September 22, 2016 - I have been getting charged OD fees when my account does not go negative. I have called once and they refunded but it has happed 2 more times.... |
Regions Financial Corporation Bank account or service problems caused by my funds being low September 21, 2016 - I was charged hundreds in overdraft fees. The order in which the transactions would go through were manipulated in a way to where I would be charged fees when I should n't have been.... |
Regions Financial Corporation Bank account or service problems caused by my funds being low September 16, 2016 - My bank, Regions, has a way of classifying some transactions as pending. They stay in that status for various lengths of time based on some factor not known to me. My issue is that if my projected balance resulting from pending transactions reaches negative, Regions charges me a service fee, EVEN IF I make a deposit to cover the negative balance BEFORE the transaction that takes me negative is moved to non-pending status. The result is overdraft charges in my statement that appear without my balance ever going negative. This strikes me as Regions " having it - ways. '' The way I see it, i... |
Regions Financial Corporation Bank account or service problems caused by my funds being low August 25, 2016 - I found this article about Regions charging improperly on over drafts by shear chance, and luck. For years now Regions, since they " gobbled up '' smaller banks like my own " - '', and I became a Regions customer, it has been quite obvious a " new '' set of rules for how the customers are treated was put into place. It is no wonder they have grown so large with the continual praying on middle class, and lower income folks like myself with outrageous, and unjustifiable fees. The worst thing I know of all is regularly manipulating the on line banking entries of debits, and credits. Debits wil... |
Regions Financial Corporation Bank account or service problems caused by my funds being low August 18, 2016 - Last weekend I went to visit my wife and child in VA. While I was there I rented a car. The rental company put a " hold '' on $100.00 in my bank account. I had the car from late Friday night ( - ) until early Monday morning ( - ). Over the weekend I used my debit card several times for smaller items, most under $10.00. On Monday when I returned the car, the company put all the money back in the account except for $37.00. On Monday and the Tuesday following, I was hit with several overdraft charges even though when the charges came through there was money in the bank to cover the pu... |
Regions Financial Corporation Bank account or service problems caused by my funds being low August 14, 2016 - I have been banking for several years with Regions Bank - - - FL -. They have an unfair practice of deleting the largest withdrawal first from our account and then the smaller ones. So If you have - large and - small ones what happens if our funds are border line the larger one will be cleared and most of the smaller ones will not be cleared and then we are charged $36.00 per t transaction!! If the smaller ones are cleared first there is a good chance that there may only - $36.00 NSF rather than -. This has put a serious burden on us. We do live from paycheck to p... |
Regions Financial Corporation Bank account or service problems caused by my funds being low July 29, 2016 - With Regions bank they have had a practice of overdraft fees that are not legitimate, although they have gotten better their is still an issue... |
Regions Financial Corporation Bank account or service problems caused by my funds being low July 21, 2016 - I opened an basic checking account with Regions back in -/-/-/-/-/-. At that time I was advised to opt-in to the overdraft protection. Based on the explanation, it sounded like a good feature. Sometime in -/-/-, I experienced my first overdraft but it did n't make sense to me. I called in and the agent I spoke with could n't adequately explain the logic behind why I was charged. The way the information was listed on my account online suggested that I had enough funds in my account and that the overdraft fee is what overdrafted my account! At that time, they refunded an overdra... |
Regions Financial Corporation Bank account or service problems caused by my funds being low July 2, 2016 - Regions has twice not honored Bill Pay checks with a specific delivery date. This has dropped my credit score and now shows up as a late payment on my record although the arrangement was made up to two weeks in advance. In one month I was charged $39.00 for - - ( normally a monthly fee of $9.00 ) and was told I need to go through a formal dispute to correct it. Disputes require information to be faxed ( who has time for that? ), and take ten days to be reviewed. If you are lucky at the end of 16 days you 'll get a letter stating what happened. Why should I have to go through this? ... |
Regions Financial Corporation Bank account or service problems caused by my funds being low June 9, 2016 - I bank with Regions Bank. I recently had overdraft fees of $100.00 for - items, - of which is pending and the others have posted. Regions charged me overdraft fees for items covered by funds. There is also a credit to the account today while the transaction is pending that will cover the transaction. When calling them I asked how and why I was charged for $100.00 for - transactions rather than $36.00 for the - transaction that is a pending overdraft, they stated that it was because they did n't know how much it would be for, so they charged all items clearing and transacting ... |
Regions Financial Corporation Bank account or service problems caused by my funds being low June 9, 2016 - my bank is in the habit of going back in time and retro actively changing the order in witch money moves in and out of my checking account, so that they can charge me an over draft fee i would like this false system of charging the customer to stop. And i want my $36.00 put back in my account today! ... |
Regions Financial Corporation Bank account or service problems caused by my funds being low May 23, 2016 - Regions bank in error ordered checks for my account and then charged my account $30.00. This caused a NSF fee on my account. After calling three days I got the $30.00 fee refund but not the $36.00 NSF. They also tell me my address is not correct even though I receive statements and mail. I have never moved addresses. I believe regions bank has compromised the security of my account by allowing checks to be ordered on my account without my permission and also for the address on my account to be changed in error and without my authorization. ... |
Regions Financial Corporation Bank account or service problems caused by my funds being low May 12, 2016 - Regions Bank has charged me $140.00 in overdraft fees on my checking account despite the fact that I only went over $3.00 and I had $900.00 in my savings account at the time! I 've been banking with Regions for 15 years, but I 'll be closing all of my accounts within the next week. It should not be legal for them to do this to people.... |
Regions Financial Corporation Bank account or service problems caused by my funds being low May 4, 2016 - Regions Bank is unlawfully reporting an account on my credit report. I was unlawfully " opted in '' for paying overdrafts when I never consented. I received overdraft fees and they charged me fees on a deposit advance product they had, when they said they would n't. ... |
Regions Financial Corporation Bank account or service problems caused by my funds being low May 2, 2016 - We had $8.00 in our personal checking account on -/-/2016 posted as available balance. We made a purchase for $3.00 and $4.00 the morning of -/-/2016. That night ( several hours later ) a charge came through from - - for $140.00. We knew this charge would put us negative and we knew we would have to pay a $36.00 overdraft fee. This single fee was something we decided we would have to incur to get our bills settled. Regions Bank took it upon themselves to rearrange the transactions so the larger debit came out first. To me this is simply fraudulent activity. They arr... |
Regions Financial Corporation Bank account or service problems caused by my funds being low April 29, 2016 - I currently have a - - - Account with Regions Bank. 3 months ago I opted out of Standard Overdraft Protection because I am on a fixed income only receiving $650.00 per month SSI benefits. I have contacted the companies that I had recurring monthly fees but my requests have been in vain. I have been charged for overdraft payments and fees which leave me financially incapable of paying for the basic necessities. I thought that opting out of the Standard Overdarft Protection would result in insufficient funds for anyone trying to send a payment through. ... |
Regions Financial Corporation Bank account or service problems caused by my funds being low April 28, 2016 - As a working mother, my family has banked with regions for several years now. I do n't recall them asking, but I know they switched our statements to online only, and we no longer receive paper statements. My husband nor I have had much experience managing finances and live paycheck to paycheck to make ends meets. Recently when I needed information, I found our online statements online ( not easy to find since I use mobile banking per the bank 's request ), and realized my family had paid the bank thousands and thousands of dollars in overdraft fees and fines each month. We barely get by as it... |
Regions Financial Corporation Bank account or service problems caused by my funds being low April 19, 2016 - Being a first time, single mother, I had to make the decision to use my overdraft protection. I check my balance before every transaction so I knew that I would be over drafting that transaction but the $36.00 dollar fee was worth it to keep my son in daycare for the week. Especially when I would be getting paid in a couple of days and it would all even out. No big deal. Imagine my surprise when I checked my balance and it was more than - dollars in the negative. Apparently, Regions decided to reorder transactions for the past few days to incur overdraft charges on - transactions inst... |
Regions Financial Corporation Bank account or service problems caused by my funds being low April 12, 2016 - -/-/2016 OD FEE PAID OVERDRAFT ITEM FEE $180.00 - $170.00 -/-/2016 ATM DEBIT - Branch $40.00 $5.00 -/-/2016 CARD - # - - $15.00 $45.00 -/-/2016 ATM DEBIT Regions - Branch $60.00 $61.00 -/-/2016 CARD - - $10.00 $120.00 -/-/2016 CARD - - - - - $21.00 $130.00 -/-/2016 CARD - - $3.00 $150.00 -/-/2016 ATM DEBIT Regions - Branch $100.00 $150.00 -/-/2016 CARD - - - $13.00 $250.00 -/-/2016 CARD - - - - $2.00 $260.00 -/-/2016 CARD -... |
Regions Financial Corporation Bank account or service problems caused by my funds being low April 2, 2016 - I have a Regions Bank LIFEGREEN CHECKING Account. Recently I had several charges from - ( shipping charges that were not taken out of paypal acct but charged to my checking acct ), taken out of my checking acct but there was no money in that acct. This resulted in - each $36.00 NSF / Overdraft Fee 's ( thats - - = $380.00 in NSF Fees alone ). Now the paypal amounts themselves were credit back but all eleven $36.00 each NSF Fees were not. In one instance a - fee if $12.00 was re-tried to my bank acct resulting in - NSF Fee 's ( - each time ) for the SAME amount of ... |
Regions Financial Corporation Bank account or service problems caused by my funds being low March 15, 2016 - This incident started out in - 2016. My wife and I have been Regions customers for over 15 happy years. Recently this all changed with them. We, at the time, held - accounts with Regions bank. - personal checking account, - savings accounts, and - credit account. The credit account was there as an emergency account, never used. Here recently, I noticed when I signed into my personal account online the credit account looked different. One day I signed into the account and noticed that there was a $25.00 balance on the account. Unaware of the reason for this balance, as we do no... |
Regions Financial Corporation Bank account or service problems caused by my funds being low March 5, 2016 - Regions Bank continues to charge my account for overdrafts when the funds are available. If there are enough funds for the charge but, others are pending they charge my account leaving it negative by less than what the NSF charges are. They are unethical when it comes to the fees. ... |
Regions Financial Corporation Bank account or service problems caused by my funds being low March 2, 2016 - Since -/-/- I have been hit very hard with multiple overdraft and nsf charges month after month from -/-/- to -/-/- to the sum of about -. I have noticed that I get an OD then they run it through again and double the fees. I am - years old and feel every month my bank Regions does this to me on purpose when I ask about whats going on Im told Were sorry Mam but there is nothing we can do. They have never givin me a dime back. I had my grandson go in and talk to them and he told them to take me off of overdraft protection and if the money is not in the account simply deny th... |
Regions Financial Corporation Bank account or service problems caused by my funds being low February 20, 2016 - Regions has processed a transaction instead of rejecting it as I had refused the overdraft protection on my business checking account. I was then charged an exorbitant $36.00 overdraft fee. Upon talking to the - -, LA branch manager on - -, 2016, I was told that after a certain period of time, accounts are automatically enrolled in the overdraft protection, even if the account holder initially refused the service. Regions and the branch manager refused to remove the $36.00 overdraft fee., ... |
Regions Financial Corporation Bank account or service problems caused by my funds being low February 7, 2016 - Yes i have a checking s account at regions bank. I am opt into the program that allows the bank to pay your checks if you exceed a few dollars. Regions have been charging me overdraft fees and funds that - for the checks clearing. They are crooks. if Im opt into the program why are they charging - charges of - for each merchant. if I go to my account and look at a - charge it cleared the next two days they rearranged the draft and let other checks clear to make me have to pay more - chrges. example :. wrote a check for - on -/-/2015. several small merchants checks has c... |