Regions Financial Corporation Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Regions Financial Corporation Bank account or service department,

Checking account Problems caused by my funds being low Florida

Regions has twice not honored Bill Pay checks with a specific delivery date. This has dropped my credit score and now shows up as a late payment on my record although the arrangement was made up to two weeks in advance. In one month I was charged $39.00 for - - ( normally a monthly fee of $9.00 ) and was told I need to go through a formal dispute to correct it. Disputes require information to be faxed ( who has time for that? ), and take ten days to be reviewed. If you are lucky at the end of 16 days you 'll get a letter stating what happened. Why should I have to go through this? There have been multiple times where bank errors have caused overdrafts and the bank has refused to refund the fees, even going as far as to charge me $35.00 for EVERY single transaction that posts after the account is over drafted. Once I swiped my card for items on a Saturday that did not clear on my account until the next Wednesday. Once the transactions cleared my account was $4.00 short. I was charged $140.00 in overdraft fees. Normal banks process transactions within 3 days of purchase. Regions processes them whenever they feel like it. I have even had a banker call me repeatedly at work the day I received a tax refund to offer me all types of credit cards, after generously telling me how much money was in my account. This is very invasive and I am upset that someone monitors my account to that extent. The list goes on and on. This is hands down the worse bank I have ever been a customer at.

Regions Financial Corporation customer in Florida
Jul 02, 2016

* Source: CFPB Complaint Database

Regions Financial Corporation response to complaint:
Closed with monetary relief

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