Regions Financial Corporation Bank Account Or Service Complaint

Regions Financial Corporation Bank account or service department,

Checking account Problems caused by my funds being low Arkansas

Being a first time, single mother, I had to make the decision to use my overdraft protection. I check my balance before every transaction so I knew that I would be over drafting that transaction but the $36.00 dollar fee was worth it to keep my son in daycare for the week. Especially when I would be getting paid in a couple of days and it would all even out. No big deal. Imagine my surprise when I checked my balance and it was more than - dollars in the negative. Apparently, Regions decided to reorder transactions for the past few days to incur overdraft charges on - transactions instead of just the - transaction. This resulted in $360.00 in overdraft charges. Instead of $36.00. When my paycheck hit my account, it was ENTIRELY gone because of this. That was money to pay bills and feed my baby. And now my phone is shut off because regions STOLE all of my money. I 've contacted regions several times about this matter and they give me the same answer. 'There 's nothing we can do. ' I 've filed a complaint with the - they have n't responded. It should be illegal to reorder transactions to maximize fees.