Resources for resolving common issues with Specialized Loan Servicing LLC products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Specialized Loan Servicing LLC and work to get a response. After your complaint is forwarded, Specialized Loan Servicing LLC has 15 days to respond to you and the CFPB. Specialized Loan Servicing LLC is expected to close all but the most complicated complaints within 60 days.
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Specialized Loan Servicing LLC Debt collection false statements or representation attempted to collect wrong amount August 11, 2018 - - - - -, - - - -, - - -, -, - - -, - - - - -, including but not limited to Specialized Loan Servicing, LCC ( SLS ) and all unauthorized mortgage assignments affiliates are reluctant to address my concerns explaining in detail the fraudulent mortgage assignments of why and how these assignments took place without an official POA for each assignment. These assignments some recorded and some were not recorded without my knowledge without the originators written authorization to do so, since the original originator business dissolved year... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account April 7, 2017 - I purchased a - home in -/-/2013. The original purchase price was $170000.00 and I put 15 % down. I was at 85 % LTV with a loan amount of $150000.00. That means I needed PMI. According to my amortization schedule, my loan was scheduled to reach 78 % LTV in -/-/- of this year. The PMI should have been automatically removed. I messaged SLS about this via their website and never received a response. I called a month later and they said I needed to submit a written request. I submitted my request along with - guidelines for automatic PMI removal. They sent me back a letter saying ... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account April 7, 2017 - I have a 2nd mortgage with Specialized Loan Servicing and typically pay on the first Friday of the month. I noticed they are posting the payments on the following Monday which is causing extra interest to be charged on the loan. I called to check with them on this practice and they told me the only way I can get a payment to post on a specific date is to use their auto pay. I also checked my primary mortgage to see what date they are posting the payments because I use the same payment method and - is posting the payments with the correct date.... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account April 1, 2017 - I have been slightly overpaying on my SLS mortgage ( just a few dollars a month ) since it was sold from - to SLS. For quite sometime SLS could not give me access to my account online ( I filed an official complaint with them last month, to which they finally " fixed it '' ). But now when I can see my transaction history, instead of crediting my " extra principal '' to pay down my loan, they have been allocating these extra payments to " late fee '' - not at all reducing my principal. I am sending them a complaint as well, but they are horribly non-responsive and I believe this could be a ... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 30, 2017 - Two years ago, I sent the below message to Senators - and -. I have yet to see any action. Is it time to give up and consider all politicians do not respond? My situation has been resolved after about 6 months of back and forth letters, but what about the unfortunate people who ca n't afford to close their account? SLS actions border on criminal! -/-/2015. Senators - and - : Please have someone look into the unethical/illegal practices of Specialized Loan Services ( SLS ) Corp based in Colorado. In our particular case, our HELOC was sold from - to SLS. After reading about SL... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 30, 2017 - This is a continuation of the problem with SLS, unable to point to any facts to claim that I am a month behind in my payments. I have provided bank transaction codes to prove my monthly payments were all made, including payments made to cover the difference in payments that were short due to payment amount changes. In their most recent letter to me, they claimed I did not pay the -/-/2016 payment. Online, tonight, I received a new message from SLS and amazingly, it states that they NOW claim I did not make the -/-/2016 payment. I have wasted many hours providing proof of payment and they... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure March 29, 2017 - We got into a - loan, and applied with SLS for a workout. For 2 years, we provided all documents. SLS assured us, there would be no problem, but ended up taking our home, by even deceiving our attorney until after the Sheriff 's sale and the 10 day rite of recision, at which time, they contacted her to say it was too late. They ignored a COURT ORDER to provide a workout to us, and basically ignored all that we sent for TWO YEARS.... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 28, 2017 - On -/-/- I signed a Mortgage with long-time bankrupt -, where - was not a Mortgagee. On -/-/- - bank acting under glimpse of " - Bank as Trustee '', defunct since -/-/-, filed foreclosure case against me based on false statements and forged documents. As of today I have not received ANY meaningful respond from - bank regarding my demand to stop fraudulent foreclosure case based on false statements ( perjury ) and accompanied by forged, robo-signed documents prepared by - employees who impersonated as " - Assistant Secretary '' and " Vice President of Loan do... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 27, 2017 - Specialized Loan Servicing ( SLS ) has once again threatened to purchase insurance on my behalf in the amount of $89000.00. which well exceeds the amount of my loan with SLS ( of which I owe less than $20000.00 ). I have no other loans on my property and SLS has no right to purchase any insurance in my name. I sent ( Certified Mail ) and faxed SLS proof of the Discharge of Mortgage with the 1st mortgagee ( - ) and therefore am not required to obtain more flood insurance than I owe SLS. I provided SLS with a copy of my - flood insurance in -/-/2016. I have also requested that SLS pr... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 25, 2017 - My mortgage was switched to SLS ( Specialized Loan Servicing LLC ) a year ago and have had various issues with payment amount due changing numerous times and do n't know how they are even coming up with the amount due let alone they ca n't correct the issue created by their mistakes when applying funds sent in to supposedly get account fixed so payment amount would be correct and consistent. In -/-/- I sent them a $10000.00 check that was documented in my account before I sent check as to how to apply funds and also hand written on escrow shortage payment slip to pay shortage and apply ... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 24, 2017 - Have had a mortgage loan with - for the past couple years since refinancing with them in -/-/-. The loan servicing was switched from - to SLS Loan Servicing on -/-/- without my knowledge or input. I received a letter the -/-/- from SLS informing me of his change. The letter stated that nothing about my note or mortgage would change. I then got another letter at the end of -/-/- stating that a $2700.00 lender placed hazard insurance policy would be placed and the payment would increase by $110.00 per month starting -/-/- unless I found my own policy within 45 ... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure March 22, 2017 - I received a notice from SLS regarding its intention to foreclose on my home located at - in - GA. Included in the package was an application for alternatives to foreclosure which I completed and submitted. I then received a notice indicating that the property would be sold at auction on -/-/2016. I was told that I did not qualify for a modification because I had - done during the past five years but would be considered for other programs. Meanwhile, I kept receiving requests for additional information to be part of my application. I submitted the requested documents and more reque... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 21, 2017 - This is an URGENT request for immediate attention. After receiving bad advice from a multitude of lawyers, we are sending this initial complaint without the benefit of being represented by a qualified attorney. It is only in the interest of time that we must at least get this on file with the CFPB now before our home is unlawfully lost. In addition to this list of Honor and Respa violations, many supporting documents are being sent including the source of the first violations under - and then SLS in the form of a time line. You will read that after being advised by SLS immediately after tak... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 21, 2017 - I filed for Chapter - in -/-/- and have been discharged in -/-/-. I was receiving statements from - - - ever since my loan was reinstated. Recently, on -/-/-, my loan was transferred to SLS. I reached out to SLS to inquire about my mortgage statements. SLS insisted I am in active Bankruptcy and because of this, I will never receive any statements. In the meantime, I am blocked from seeing any information online as well. I wanted to make sure my payments were appropriately sent and received by SLS on a timely basis, especially because I never received any payment coup... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 20, 2017 - Specialized Loan Servicing " impersonates itself '' as - -intentional misrepresentation of material facts, 1692e and possible mail fraud under 18USC 1341. Please see attached. [ Exhibit on the purported " trustee 's deed upon sale, '' scan -, will be sent via fax. Unable to upload due to size of file. ] Thank you for your help in upholding and enforcing Federal consumer protection laws.... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 20, 2017 - I accidentally scheduled two mortgage payments from my bank, -, to the company that recently took over my mortgage : SLS. ( If the payment is n't there on the - of the month, they call me every day. So I thought the first payment had n't gone out. ) It has caused me to be seriously overdrawn as my other automated payments come in. As soon as I found out, I called -, and they said it was too late to cancel the paytment. I called SLS a week ago, -/-/2017. I was told to send a screen shot of my bank statement showing the two payments, and SLS would send me a check through the mail as ... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure March 17, 2017 - I have behind on my mortgage due to lost my job and my wife got -. It had been more than 8 month long for me and I finally come to solutions that need to short sale my house. We submitted the request and lender SLS did not accept it and they said not enough time and even though my realtor called they said they dont have any other options to me other than foreclosure. They keep misleading information by submit the package before 21 days and 15 days and then they said they need 30-60 days to review. Sorry they have to foreclosure my house. I want them to help the struggles family like me to f... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 16, 2017 - To whom it Concerns, I currently have a mortgage that is held by - -. This loan was made in -, -. My original loan Servicer, - -, handled my loan and encouraged weekly and bi weekly payments. I made 3-4 payments per month, also making $100.00 extra per month since I purchased my home. My Loan Servicing company changed in - - to Specialized Loan Servicing ( SLS ). I continued to make my partial payments for 3 months. Unfortunately, they have told me that their system is unable to properly process these partial payments. As a result, they applied my payments to principa... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 15, 2017 - In bankruptcy our home mortgage was assigned to SLS. I have made - payments and am only due for -/-/2017. They have us with 90 days behind. They sent us the forbearance letter. I asked for help due to my brother 's -. I have total care for him 24 hours per day. For a short time I ca n't work out of the home. They filed a motion 4 days later to take our home. The average wait time to speak with someone is 45 minutes on hold. Everytime we speak there is another excuse. We are not 90 days behind and will attach the proof.... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 15, 2017 - I made a $5000.00 payment to be applied to the principal of my loan on -/-/-. SLS processed the check on -/-/-. As of today, -/-/- the funds have not been applied to the principal as requested and my most recent statement indicates some of the funds are held in a " Suspense Acct '' while the remainder have been incorrectly applied to a mortgage payment. I have made multiple calls to SLS but they have not resolved this issue.... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure March 14, 2017 - Specialized Loan Servicing has a 3rd Party Vendor who will not answer their phones. The bank has not called me back or answered their phones since the appraiser was at the property. The appraisal was completed on -/-/2017, but I have no idea of what the value came back as. I was told to sent a written request for information and was provided a fax #. I have now received written response from SLS stating that I now have to submit it in writing and not by Fax. The miscommunication and lack of communication is unacceptable and the delays should not be tolerated. The appraisal will expire soon a... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 14, 2017 - On -/-/-, my - veteran husband and I closed on a VA fixed rate Mortgage, 30 year, 3.75 % Refinance from -. We were greatly relieved, as our expensive ARM first mortgage and looming Balloon second mortgage with - ( originally a - ) had finally ended. On -/-/-, - wired to - the full payoff amount of $270000.00. On -/-/-, - transferred the loan to SLS ( Specialized Loan Servicing ). - subsequently forwarded the same payoff amount received from - to SLS. SLS received the pay off amount on -/-/-. SLS kept the funds until -/-/-, when the payoff ... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure March 14, 2017 - - is the creator of my current mortgage problem by giving my loan to SLS. The closing of my employer is also they cause of my financial problem right now. -/-/2008 I had a chapter - bankruptcy but my house and my cars was not part of the bankruptcy I also informed SLS about my situation and request assistance they do n't respond attempt to assist me refuse to send me its impossible to get a hold of them when I call the customer service I get transferred to the tird party bankruptcy department and now without working out with me they want to take my home do to the all the - was cau... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 13, 2017 - my mortgage was transferred over to SLS back in -/-/2016 I was previously with - I never received information from SLS until I notify them however every time I 'm trying to call them I can never get an answer and I would like for someone to call me. I have actually stayed on the whole for 30 minutes without reaching an operator.... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 13, 2017 - I submitted a Qualified Written Request to " Specialized Loan Servicing '' on - -, 2016 to request a deletion letter for an item on my credit report and they failed to send me a response. The first time I called on - -, 2016, the representative told me just to submit a QWR and it should be no problem to delete the item since it is an error. I asked if it was OK to send by FA-. She said yes and gave me the SLS FA- number to send it to. A few days later, I called to make sure they received the letter and the rep said yes they received it and would have a response for me within 30 d... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure March 12, 2017 - I was approved for a Hamp Tier modification by my mortgage company and I do n't believe it was completed correctly. The mortgage company states it is correct. I have been unable to get answers to specific questions from the mortgage company or Hamp. My final permanent modification increased my mortgage payment.... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure March 8, 2017 - For at least 6 months I have been trying to get a loan modification with SLS. It has been a very stressful situation as I keep getting asked for the same documentation over and over again. I have a foreclosure pending for -/-/- and the fact that SLS has not postponed it is endemic of the problems I have endured with them to come to some resolution. What follows is a list of my contact with SLS ' representatives since -/-/- : 1 ) -/-/2017- I spoke with " -? '' SLS needs my son 's pay stubs. ; 2 ) -/-/2017 - I fax son 's pay stubs ; 3 ) -/-/2017 - I spoke with " - '' at SLS... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure March 8, 2017 - I recently went through a very bad divorce that devastated me emotionally and financially. Due to the liquidation of assets and monies paid through the process I began struggling to keep up with my mortgage payment and ended up defaulting. I am contacting your organization because my lender SLS has refused to open an inquiry into my situation and has failed to provide me with any information that would allow any sort of reconciliation process to begin. I bought my property in - and refinanced in - into a very bad adjustable rate loan with a rate that starts at 6.97 % and can only adjus... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure March 8, 2017 - Additional and more severe violations have occurred by my loan servicer, SLS, since my original complaint ( CFPB Case number : - ) submitted on -/-/-. At that time, I claimed that my loan servicer SLS was illegally " dual tracking '' my loan. Not only has SLS continued these actions, but they have pushed into the realm of what I believe to be criminal fraud. In additional to multiple call recordings which I can provide, I also have written proof. Only after prior complaints to the AZ AG 's Office, the CFPB, and submitting a Qualified Written Request ( QWR ) did SLS honor their writte... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure March 8, 2017 - My husband was working for - for 10 years until -/-/2016 they closed all their camposes I tried keep your home California and I 've got approved they asked me for mortgage statement and because SLS refuse to send me monthly statement therefore I could n't provide them with proper document they could n't further help me and that was SLS Fault. Now the mortgage servicer sent me a foreclosure Notice.... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 7, 2017 - On -/-/-, I purchased a duplex property with the address -, T- -. I bought the duplex through -, who transferred the servicing of my loan to Specialized Loan Servicing , LLC ( SLS ). I have an escrow account required for the loan, which SLS services. In -/-/-, when the property taxes for both sides of the duplex were due, SLS paid the taxes for only -. I did not notice the unpaid taxes until I received a deliquency notice from the - County Tax Assessor. On -/-/-, I contacted SLS by phone to inquire about delinquent property tax notices I had received for my home l... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure March 6, 2017 - I am a short sale negotiator for this loan, which is in bankruptcy and they are required to only have that department speak with me. And so the problem is that vendor is not answering their phones or calling to give updates on the file. An appraisal was completed over 3 weeks ago and there has still has not been a response. I have also requested in writing for the name of the investor and they have not responded or provided me with that information as well. There could be foreclosure sale and we would have no idea.... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 6, 2017 - My loan was bought out from - to Specialized Loan Servicing , LLC. Specialized Loan Servicing says since I am in bankruptcy that they will not send me a statement and they will not tell me exactly the terms with them as far as date of payment, if my payment is the same, etc., and also told me I did n't have to make a payment while in bankruptcy. I do n't feel good about this as I have read many many complaints of dirty dealings with this company. I do n't want my house to end up in foreclosure, but I want a detailed statement stating what I owe, the monthly payment as - did, and when my ... |
Specialized Loan Servicing LLC Mortgage settlement process and costs March 3, 2017 - I was working with - - -. I received a packet from the mortgage Co. Specialized Loan Servicing LLC Saying they had approved us for a Standard Modification. The interest rate was suppose to be lowered and it 's still the same. The payment only went down about $200.00. I am disappointed about it too because they said that it would be about $600.00. - $700.00. monthly payment. Now it 's -. And after the end of the payments we 'll owe a Balloon payment of $76000.00. I am not understanding this. Need a lawyer.Which I do n't have the money for.... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 3, 2017 - I have been trying to complete a " Deed-In-Lieu Of Foreclosure '' since - -/-/- with Specilized Loan Servicing ( SLS ). SLS keeps prolonging the process, and the point of contact clerk ( - ID # - ) keeps giving me incorrect information when I speak to her on the phone, and on numerous occations I receive incorrect correspondance from SLS. I receive similar treatment from SLS as alleged in the class action lawsuit filed in California in - -/-/--Failed to inform borrowers what information was missing in order to process their application ; and falsely told borrowers their a... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 3, 2017 - I received a DELINQUENT TA- NOTICE dated -/-/- concerning parcel # -, which is in - -, Idaho. ( I do n't own any land in that county and never have. ) I made a copy of the notice and sent it to the mortgage company asking for an explanation. No reply was made. A Escrow Account Disclosure Statement, dated -/-/-, was sent to me indicating a much higher mortgage payment will begin in - -, as a result of failure of me to pay taxes on the property in - County that I do n't own. I 'm trying to get the mortgage company to recognize their mistake, but do n't seem ... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure March 2, 2017 - I have fallen into a financial hardship after my husband passed away, My income has fallen and i fell behind on my mortgage and have not been able to bring my account current, i have submitted a complete hardship/modification assistance package on -/-/2017 and SLS is refusing to review me for any sort of modification assistance, I dont know what to do and i am afraid of loosing my home. I called SLS after i submitted the file on - and they confirmed me that they received my modification assistance package and they even requested additional documents to review my file. i have been followin... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 2, 2017 - My mortgage rated was fixed for ten years, then went to a variable rate. The last fixed rate payment was due and paid -/-/2016. The loan was originally through -, but after many changes is now with SLS Servicing. When SLS changed my rate, effective -/-/2016 they dropped it two points, from 6.625 % to 4.625 %. They told me the new rate, per my contract, is the LIBOR ( then 1.55011 % ) plus the index ( then 2.75 % ) for a rate of 4.30011 %. So I asked why I was getting a new rate of 4.625 %, which is obviously more than the formula they gave me. They said the rate, per my contract, ca n't... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure March 1, 2017 - Lender / Servicer : Specialized Loan Service ( " Servicer '' or " SLS '' ) Property Address : By email : - To : Distribution Dear Sir / Madam, 1. Multiple Requests for Mortgage Assistance ( RMAs ) submitted. Specialized Loan Service ( Servicer ) ( " SLS '' ) has erred by not evaluating my ( several ) loss mitigation application ( s ) in accordance with RESPA and CFPA. I have submitted several Requests for Mortgage Assistance ( RMAs ), in -/-/-, -/-/-, -/-/-, and -/-/-. a. Errors. SLS has imposed in each of my RMAs requirements to submit documents : 1 ) not applicable, 2... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure March 1, 2017 - Specialized Loan Servicing LLC ( SLS ) failed to offer all the loan modifications my mortgage investor, - -/-/2005, makes available based on the language in their pooling and servicing agreement. My loan is not guaranteed by the federal government. SLS only offered programs that are available for federal guaranteed loans. Further, SLS failed to state the " applicable requirements '' for - -/-/2005 as required by RESPA Section 1024.41 ( d ) 1. My loan modification appeal letters and Qualified Written Request actually stated the requirements and guidelines in the pooling and servicin... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 1, 2017 - On - -, 2017, I contacted Specialized Loan Servicing LLC ( " SLS '' ) to pay down my mortgage by $250000.00 and have the monthly payment recalculated ( " recast '' ). The representative told me to fax SLS a letter requesting the $250000.00 pay-down and loan recast, and the loan investor would then be notified and have 30 days to respond. I faxed the letter on -/-/17, and followed up with SLS two weeks later. The representative confirmed that SLS had received my letter, but that the investor still had two weeks to respond. On -/-/17, I contacted the company again and was n... |
Specialized Loan Servicing LLC Mortgage application, originator, mortgage broker February 27, 2017 - I have tried to obtain the paper work needed for my mortgage and up to now SLS Mortgage services has not given all the paper work to -. - is telling me that page ( - ) of the note is missing ( this is the page that shows the endorsement ) and they also need the updated assignment SLS sent the same papers previously and - informed them then that there was paperwork missing. I really need help in this matter - Loan # : - - Acct # : -... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account February 27, 2017 - - sold my mortgage 's servicing rights ( MSRs ) to Specialized Loan Servicing ( SLS ) on -/-/2017. None of my insurance information transfered over and SLS sent a letter stating I did not have insurance and stated it was a condition of my loan to have insurance. I provided the Condo Master policy and my Condo unit policy. The Condo unit policy had just been renewed and the new policy information had been sent. On - -, 2017 SLS sent me a letter indicating they were charging me $200.00 for the lapse of insurance from the date of their loan acquisition, -/-/17 to the beginn... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure February 18, 2017 - My mortgage was sold in -/-/- from - to Specialized Loan Servicing LLC ( SLS ). I contacted SLS regarding an application for a loan modification due to some unforeseen circumstances that had happened regarding my home. They mailed me out an application and I also printed one from their online website. I contacted them regarding how I should return the application. The lady said I could mail it to the address on the application, email it to the address on the application, or fax it to the number on the application. Since I had pictures to attach to the application I decided it would be ... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure February 16, 2017 - I am working with SLS and trying to get approved for a short sale. They are requiring my Real Estate Broker and Escrow Office to show a credit to them for proceeds received at the close of escrow in an impossible manner. My Real Estate Broker has tried to resolve the issue with their management but to no avail. If this short sale is not approved, the only other option available is foreclosure and I want to exhaust all avenues before that happens.... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account February 13, 2017 - - was originally in the names of - and - Original loan was then sold to a company called - out of -. There was several attempts to contact them about a payoff on the loan. First call, no payoff was given, but a letter was mailed out. A check was mailed out for the payoff on the loan, on -/-/17 and never cashed. Then several attempts were made to call about receipt of the check, and they said - was not a on the loan. This statement was incorrect. Payoff letter did not state that the amount due could not be paid by personal check or that the amount must be paid via wire o... |
Specialized Loan Servicing LLC Mortgage settlement process and costs February 13, 2017 - This is a complaint from - and - - to Specialized Loan Servicing for requesting ( 2 ) two months to respond and failing to answer and respond directly to the actual requests for consumer information that was asked in the prior complaints submitted. You have ignored, attempted to cover up problems, give continuous repeated answers to unknown subject requests never made. You have ignored the illegal documents I have informed you of and continue to use and rely on after proof of fraud. I have been denied my lawful right to the information of the recent introduced blank endorsed copy of ... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account February 12, 2017 - On one of those predatory subprime loans by - with the first servicer being - and then servicing apparently turned over to - - - -/-/-, with my mortgage allegedly being securitized in to - -/-/- ( purported loan closing -/-/- ) there was a Trustee Sale -/-/- and recorded in - County. I have never been told who the true creditor is and that is a violation of TILA. The loan was not funded by the named lender - -. So the Trustee 's Deed has been recorded with a - as being who is the purported new owner of the property since -/-/-. I received... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account February 10, 2017 - I have - mortgages ( my husband and I own - houses ). No surprise, - mortgages have been transferred to other companies. - companies charge us an " online processing fee '' for paying on line. This makes no sense at all! They do n't have to pay someone to open a letter and process the payment, it 's less secure to mail the payment, and the payment is recorded online anyway. The companies are Specialized Loan Servicing, in -, and -, in -.... |
Specialized Loan Servicing LLC Mortgage application, originator, mortgage broker February 8, 2017 - I believe my husband and me are the victims of predatory lending. We purchased a home in - - from - Loans. Later we found out through the news that - was practicing some unfair lending. Our loan was transferred to - - -. Our payments increased from $3000.00 to $4100.00. We received a loan modification in - and payments went to $2200.00 which was manageable. In - - - - - transferred our mortgage to SLS - Specialized Loan Service. Our loan has increased again to $2700.00. We can not afford this amount. I called SLS and asked what options we have. Th... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure February 8, 2017 - I purchase a home for $560000.00, I hired a law firm to assist with a loan modificaftion, I entered into the contract and paid $1200.00, to start and - a month for almost two years. T servicer is illegally selling my home, Specialized Loan Servicing, paid the law firm $2800.00, to turn the paperwork and over the account to them. and SLS set a sales date of -/-/2017 and mailed a letter to me, on -/-/2017, stating they could n't reveiw the file for a modification, becuase it was less than 30 day to the sale. I have been paying the law for for 2 years. SLS is also not the creditor, b... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure February 7, 2017 - this bank is taking my home to sale this bank will not give me a Loan Modification so now this bank is taking my home to sale... |
Specialized Loan Servicing LLC Mortgage application, originator, mortgage broker February 4, 2017 - I received a notice from - on -/-/2017 stating that my loan was being transferred to a new servicer as of -/-/2017 and that they would no longer accept any payments after -/-/2017. - did provide the new loan servicer name and contact telephone number and ask that I contact Specialized Loan Servicing LLC for c further assistance, I contacted Specialized Loan Servicing LLC I was told that my information had not uploaded into their system and was asked to call back the following Friday and that I would receive a welcome letter within - days after the -/-/2017.I called again on -... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account February 3, 2017 - Specialized Loan Services, -. Purchased/acquired my mortgage loan, and from -/-/-, and -/-/- ; I had sent payments on the amount of $470.00, However on -/-/- they will raise my mortgage payment to $480.00, they increase my payment - dollar per year. I could use these on my - dollars $8.00 on laundry machines ; and to pay $40.00 co-payment with my Endocrinologist. I have not received SLS Mortgage interest statement and or my property tax bill paid.... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account February 2, 2017 - SLS Mortgage Company has issued an incorrect - the interest stated is 50 % less than what was payed.... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure January 31, 2017 - My first complaint addresses the fact that - - - sold my mortgage loan to a company by the name of ( SLS ) Specialized Loan Servicing , LLC. However, I was never informed by - - - of this transfer. ( SLS ) did in fact inform me of the transfer after the fact by sending me a mailed letter through regular mail -/-/-. On -/-/-, I called - - - concerning a letter that they had sent to me stating that I had missed four payments. The representative and myself from - - - went over my payment history and could not find these four missed payments. However,... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account January 23, 2017 - I learned that our mortgage company reported the month of - 2016 late to credit reporting agencies. We have paid all of our monthly payments timely, in - parts, each month in the full amount due. I review the transaction history online on a regular basis, and each month, including - 2016, showed $0.00 owed for the monthly payment and a reduction in our principal balance. I have since been advised that the mortgage company, Specialized Loan Servicing, alleges to have increased our monthly payment from $5000.00 to $5300.00 claiming an " escrow shortage. '' I did not receive notice... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure January 23, 2017 - On - -, -, Specialized Loan Servicing LLC ( " SLS '' ) ( investor and servicer ), owned by -, and - Bank -, - - - - - - both located at - - -, - -, - -, - - illegally foreclosed on my property in violation of state and federal statutes. In - -, - - - Bank, -. sold the loan and servicing to SLS and assigned a new loan number. - Bank -, - - remained as the Trustee. As of - -, -, - - - Bank, -. never filed the transfer of servicing with - - - - and the - number associat... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure January 20, 2017 - SLS servicer for loan - is refusing to comply with the closing in order to get the investor paid. Approval was given by sls on -/-/- 2nd lien approval came -/-/- ( received -/-/- ) Both approval letters were provided to the buyer 's lender. Buyers lender started the loan process on -/-/-. however with all holidays and the skeleton crews at the banks, SLS only gave 24 business days to complete a buyer loan. Buyer 's asked for extension, one was granted for 7 days hardly enough time to close the file. We are still waiting on the 2nd lien approval as well. - 's lender ha... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account January 19, 2017 - I received a Tier 1 hamp loan modification for my home from my servicer SLS. I believe they have violated Hamp guidelines in this process. The value and money owed is more then - % they have now is not within LTV guidelines. Having made the trial payments and additional - months payments and they still do n't report them. I have requested they vacate the foreclosure judgement and have I never received any response. They have ruined my credit by not removing information on my record... |