Specialized Loan Servicing LLC Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

Specialized Loan Servicing LLC Mortgage department,

Other mortgage Loan modification,collection,foreclosure Utah

I am a short sale negotiator for this loan, which is in bankruptcy and they are required to only have that department speak with me. And so the problem is that vendor is not answering their phones or calling to give updates on the file. An appraisal was completed over 3 weeks ago and there has still has not been a response. I have also requested in writing for the name of the investor and they have not responded or provided me with that information as well. There could be foreclosure sale and we would have no idea.

Specialized Loan Servicing LLC customer in Utah
Mar 06, 2017

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

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How Specialized Loan Servicing LLC handles Loan modification,collection,foreclosure complaints

Created with Highcharts 4.2.3Specialized Loan Servicing LLCComplaint HistoryComplaints1/20123/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/20169/201611/20161/20173/2017010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Specialized Loan Servicing LLCLoan modification,collection,foreclosure31.2%65.9%0.1%0.5%0.7%1.0%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure0.2%7.4%6.9%0.6%2.6%0.9%80.5%0.9%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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