Specialized Loan Servicing LLC Mortgage Complaint

Specialized Loan Servicing LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Florida

This is a continuation of the problem with SLS, unable to point to any facts to claim that I am a month behind in my payments. I have provided bank transaction codes to prove my monthly payments were all made, including payments made to cover the difference in payments that were short due to payment amount changes. In their most recent letter to me, they claimed I did not pay the -/-/2016 payment. Online, tonight, I received a new message from SLS and amazingly, it states that they NOW claim I did not make the -/-/2016 payment. I have wasted many hours providing proof of payment and they keep changing their story. Once again, here is the proof that I certainly paid the -/-/2016 payment. It was short ( because I did not know that the amount had changed ) but after speaking with a representative at SLS I sent another check on -/-/- to cover the difference. I attached records to illustrate. What do I have to do to get SLS to update my account to reflect my payments for which I HAVE PROOF of payment?