BYL Collection Services Issue Resolution

Resources for resolving common issues with BYL Collection Services products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to BYL Collection Services and work to get a response. After your complaint is forwarded, BYL Collection Services has 15 days to respond to you and the CFPB. BYL Collection Services is expected to close all but the most complicated complaints within 60 days.

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New BYL Collection Services Consumer Complaints


BYL Collection Services Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

April 10, 2017 - Debt collector placed account on my credit report due to same name. When I contacted the creditor, I was told application was filled out online and sent to another address which is not mine. Informed original creditor of an identity theft block on my credit report which requires that I be called before any service is issued. Creditor response was a credit check is n't ran upon opening an account so they 're not able to remove account because someone opened it in my name....

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BYL Collection Services Credit reporting incorrect information on credit report information is not mine

March 25, 2017 - This account does not belong to me. I reside in California and it stating this account was for gas services in - - Nevada. I disputed this with - and - and it was only updated and I was not provided with any information on how this debt was validated. I want this investigated and removed from my credit report....

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BYL Collection Services Credit reporting incorrect information on credit report account status

March 17, 2017 - - - - pa, - - Account # - no contract or no signature...

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BYL Collection Services Debt collection disclosure verification of debt not given enough info to verify debt

March 17, 2017 - BYL collection services did not provide adequate verification for debt question. No documents were provided showing a contract or signature...

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BYL Collection Services Debt collection disclosure verification of debt not given enough info to verify debt

March 16, 2017 - BYL collection services did not provide adequate verification for debt question. No documents were provided showing contract or signature...

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BYL Collection Services Debt collection disclosure verification of debt not given enough info to verify debt

March 16, 2017 - BYl collection services did not provide adequate verification fpor debt question. No documents were provided showing a contract or signature...

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BYL Collection Services Debt collection disclosure verification of debt not given enough info to verify debt

March 16, 2017 - BYL Collection services did not provide adequate verification for debt question. No documents were provided showing a contract or signature....

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BYL Collection Services Credit reporting incorrect information on credit report account status

March 16, 2017 - - - -, Pa - - Account # - No contract or no signature...

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BYL Collection Services Debt collection disclosure verification of debt not given enough info to verify debt

March 16, 2017 - BYL collection did not provide adequate verification for debt in question. No documents were provided showing contract or signature...

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BYL Collection Services Credit reporting incorrect information on credit report account status

March 16, 2017 - - - - - - -, Pa - - Account # - no contract no signature...

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BYL Collection Services Debt collection disclosure verification of debt not given enough info to verify debt

March 16, 2017 - BYL collection Services debt collection didn '' t verify collection no contract or no signature...

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BYL Collection Services Credit reporting incorrect information on credit report account status

March 16, 2017 - - - - - - - - - Pa, - - Account # - no contract or no signature...

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BYL Collection Services Debt collection disclosure verification of debt not given enough info to verify debt

March 16, 2017 - BYL Collection Service account # - did not provide adequate verification for debt in question no documents were provided showing a contract or signature...

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BYL Collection Services Debt collection disclosure verification of debt not given enough info to verify debt

January 31, 2017 - BYL COLLECTION SERVICES -. Has sent me a letter stating that they want me to pay a 50 % settlement for the amount of $130.00 and it looks like the original creditor was referenced as total -. Client account number is -. Unfortunately This BYL Collection Services is a third party collection company that up until this time has NEVER communicated with me. I did send them a letter via mail asking for validation of this debt by supplying to me the original signed contract between myself and - -. At this juncture I have not received anything stating their position that I owe them an...

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BYL Collection Services Debt collection disclosure verification of debt right to dispute notice not received

December 27, 2016 - No knowledge of this debt. Never received notice of right to dispute....

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BYL Collection Services Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

November 6, 2016 - I sent BYL services a debt validation letter and they have yet to respond. Needless to say this is an invalid debt and does not below to me. I will seek legal ground if I have to because not only have they violated the FCDPA by not notifying me and giving me 30 days to respond to this debt. It read as - on my credit report. I do not know what that company does at all. I sent BYL services a debt validation letter -/-/2016 and it was delivered and signed for. - attached. And I did not receive a response. This is also the - violation of the FDCPA and FCRA. The fact that it is stil...

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BYL Collection Services Debt collection improper contact or sharing of info talked to a third party about my debt

September 8, 2016 - I use - for most of my health-related issues and they send me out to - hospital for anything test or -. The bill comes to me then I take it to - - for reconciliation. - has me on a scale where I pay a certain amount for each visit, they determine if a bill is cleared completely or a few more I will pay while they clear the rest. Usually, I will follow-up which I did then they give me a clearance. I followed all these steps and got the clearance over the phone that my balance is -. Over a year later, I was going through a program to purchase something when they sent me a ...

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BYL Collection Services Debt collection disclosure verification of debt right to dispute notice not received

August 26, 2016 - This debt is ruining my life!!!!! In the past, I was denied housing with my spouse because of these people, and the debt is for $9000.00!!!! We are on a fixed income, and in no way, shape, or form afford that! These people are liars!!!!! They kept jacking up my rent without notifying me about it!!!! They lied!!! I now live with my spouse, however this still needs to be taken care of!...

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BYL Collection Services Debt collection cont'd attempts collect debt not owed debt is not mine

July 22, 2016 - Recently I had my credit checked out to see if I was eligible for a car loan to my surprise I came to find out i have - outstanding medical bills this being one, they do not belong to me since I was never notified the existence of such bills. As you know these bills affect my credit score and my chance of moving forward....

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BYL Collection Services Debt collection cont'd attempts collect debt not owed debt was paid

June 15, 2016 - I had - accounts with the debt collecting agency called BYL collection services I paid the debts in full and the collection pay status was satisfied. I asked the agency that once the accounts are satisfied can they remove the debts off of my credit report due to the fact that these debts are causing hardship to my life I am not able to apply for a loan without high interest rates or if I apply to rent a apartment or open a credit card I receive negative feedback due to a debt that I paid. The agency state they can report the debt as paid and show a ) balance but they will not contact the -...

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BYL Collection Services Debt collection disclosure verification of debt right to dispute notice not received

January 21, 2016 - I was not aware of debt until I checked my credit report and saw - notices from BYL Collections on my - report. I then filed a complaint with Consumer Protection and the - After much back and forth with BYL through the -, it was discovered that BYL had sent notices to an incorrect address and never sent me any notice of any debt and therefore made no attempt to ( 1 ) collect a debt and ( 2 ) no due diligence to ascertain my correct address prior to contacting - BYL therefore stated that they would remove the information from my credit report. However, I have disputed the informa...

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BYL Collection Services Debt collection cont'd attempts collect debt not owed debt is not mine

January 18, 2016 - I applied for an apartment at - but my application was denied for an apartment. I received a letter stating I was not approved. The apartment complex is saying I owe administrative cost because I was approved and did not move in. I have forwarded the debt collector my letter where I was denied and they continue to try to collect and the apartment complex wo n't remove the debt either. ...

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BYL Collection Services Debt collection cont'd attempts collect debt not owed debt is not mine

January 12, 2016 - I was covered by - at the time of service. When notified that I was being billed, I filled out the back of the bill and sent it back with my - info. There are - delinquent accounts by the same collector, - were covered by my - benefits. ...

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BYL Collection Services Debt collection disclosure verification of debt right to dispute notice not received

December 18, 2015 - BYL Management Services LLC submitted - collection notices to my - credit report regarding bills from - - - sometime between -/-/2015 and -/-/2015. This was after a representative from the NJ - - had contacted - and informed them that they would be paying any outstanding debt on my family 's behalf after their meeting on -/-/2015. I ( 1 ) had never received a bill from - showing this balance, ( 2 ) show a - balance when I access their website and ( 3 ) never received notice from BYL - - stating that I owed them any type of debt prior to the...

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BYL Collection Services Debt collection cont'd attempts collect debt not owed debt is not mine

November 13, 2015 - BYL is listed on my credit file as an unpaid debt. I have no idea what this is for, and they have never sent me anything. This is unfair collection tactics to just place something on someones credit file without verifying if the debt is valid. I want this removed from my credit file. They are causing me financial harm because I am trying to refinance my home. Their tactics are deceptive by never contacting me before putting something on my file that is not mine. ...

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BYL Collection Services Debt collection disclosure verification of debt right to dispute notice not received

October 12, 2015 - -/-/2015 - I received an alert that my credit score had dropped and upon checking my credit report I had seen that there was a that bill was was reporting as in collections by the BYL Collections Agency at - - - - - - , PA. I had no recollection of what the bill was, or if the bill was mine. I had not received a letter or phone call notifying me. Upon calling BYL at - at -, -/-/2015. I was advised of the balance and the hospital in which it originated. The adviser said a letter may have been sent around the - time frame notifying me they had my account...

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BYL Collection Services Debt collection taking/threatening an illegal action threatened to sue on too old debt

September 3, 2015 - This debt is over 6 years old and it has not been proven that I owe this debt. I have not been provided with papers that show I agreed to pay what they say I owe. I have not been provided with a list of any and all services or goods purchased and a line by line itemization of charges and how they calculated what they say I owe. The creditor needs to prove that the statute of limitations has not expired on this account. ...

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BYL Collection Services Debt collection cont'd attempts collect debt not owed debt is not mine

July 4, 2015 - I have medical bills from services that were supposed to be charged to my medical insurance. I have - which obviously means I am a person of low income and can not afford to pay for medical treatment on my own. I need to have these collectors submit these bills to my insurance company. Which was never done by the original biller. ...

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BYL Collection Services Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy

June 28, 2015 - I have notified this company several times that this - bill was included and discharged in a chapter - bankruptcy discharged -/-/2010. ...

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BYL Collection Services Debt collection cont'd attempts collect debt not owed debt was paid

May 1, 2015 - I went to the - - in -/-/2012, and there 's a $920.00 balance that I needed to pay, but I did n't know I have that payment because I moved to a new apartment. So, I did n't receive the payment from the hospital. During these past - years, nobody contacted me about this, and I did n't receive any payment about this either. I received a phone call from - - on - -, they said - - forwarded this payment to them, so I have to pay it. I paid it immediately after I understood everything, and I paid it through the phone using my credit card. Also, they sent me a document ...

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