Citibank Payroll Card Complaints

Review and analysis of over 16 Payroll Card complaints against Citibank

Citibank consumers have reported over 16 official complaints related to Payroll card. Out of the 16 consumer complaints against Citibank, 13% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 94% were processed in a timely manner. 13% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Payroll Card Consumer Complaints


Citibank Prepaid card fees

March 29, 2017 - This card company charges - for each declined transaction fee. It does n't matter if the website is the issue and you have funds available. I was charged - in a two week period and they would only credit - of them. That 's unacceptable to me....

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Citibank Prepaid card unauthorized transactions/trans. issues

November 2, 2016 - Like - days ago someone stole my citiprepaid card and they do several transactions without any sign or pin involved that is the first issue then they send me a VIRTUAL prepaid card so I can do transaction in internet I do like - transactions and then the card the card stop working, ,I 'm a - - and they put our salary in this cards and there is not other choice is there or nothing alse so in order to use my money I need a fiscal card but because I 'm on vacations they can not give me only when I 'm on board, and city prepaid do n't have any office in - the country that I live so ...

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Citibank Prepaid card unauthorized transactions/trans. issues

September 14, 2016 - On -/-/16, I attempted to log into the Citi prepaid site to check my balance information for my - - payroll card. After several attempts to enter my password and getting rejected, I bypassed the login and entered my card details to see my transactions. I was extremely shocked to see that someone had made an unauthorized bank transfer of $4900.00 from my account on -/-/16. I immediately called Citi Prepaid card services to report the fraudulent transaction. They placed a block on the account to prevent any further fraudulent activity and issued me a new card by mail. They in...

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Citibank Prepaid card unauthorized transactions/trans. issues

July 12, 2016 - I tried to withdrawal $480.00 at - -, it would n't allow me to withdrawal funds. I checked my account within a day and it showed that the transaction had gone threw. I contacted my bank Citi Bank payroll card on - -. I filed a dispute with me against - -. I called Citi bank back after 10 business days, because I had not gotten a credit, and was told their still working on it 2 days after the 10 day period. I was told their credit risk depart is still working on it. I want my funds and I want them fined for not following the law...

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Citibank Prepaid card unauthorized transactions/trans. issues

May 29, 2015 - , - -, Il, -, entity number is -, and the address in Delaware is -, according to the CA Secretary of States - -. So, this company is a customer of the prepaid city payroll. I am not speaking about other Sears, but only what happened to me, that since I was added to their account, and the management kept it a secret, they had also all the powers to control it, spend it and so on. That 's explaine, why I could not get any statements from them, and was fed tomorrows. I have every check that was deposited on the statements and every - says that the money were deposited into...

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Citibank Prepaid card unauthorized transactions/trans. issues

May 14, 2015 - I used - - Visa Debit card and they took the $72.00 saying it was pending though it was declined to -. They will not put the money back for eight days so I can not use it. ...

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