Review and analysis of over 64 Checking Account complaints against Commerce Bank
Commerce Bank consumers have reported over 64 official complaints related to Checking account. Out of the 64 consumer complaints against Commerce Bank, 20% were disputed by the consumer (i.e. the consumer was not happy with how Commerce Bank responded to their complaint) and 97% were processed in a timely manner. 38% of consumer complaints against Commerce Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.
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Commerce Bank Bank account or service deposits and withdrawals June 9, 2016 - I took a hardship withdrawal from my - account and the funds were sent via ACH from - - - to Commerce Bank. Commerce returned the check when funds were available causing an additional hardship as the monies were for repairs on our home and medical expenses. ACH received on -/-/-, Check presented on -/-/- and returned the check on -/-/-. My wife returned early from being with our son in North Carolina and I returned early from a business meeting in - as a result of this check for $21000.00 being returned. A call was placed into Commerce on -/-/- to the pers... |
Commerce Bank Bank account or service deposits and withdrawals May 9, 2016 - I recieved a check for $550.00 dollars that was post dated -/-/2016. I deposited the check into a personal bank account on -/-/2016 with my bank, Commerce Bank . Funds were not available for the check when it was processed on -/-/2016. Commerce Bank proceeded to charge me $10.00 for a returned check AND did not re-run the check. My account was never overdrawn and I was told that the check would be sent back to the originator by a Commerce employee on -/-/2016. It is improper for a bank to process a post dated check before the date on the check, charge an account holder for essentia... |
Commerce Bank Bank account or service problems caused by my funds being low March 10, 2016 - I just looked at my bank account & saw that a $2.00 transaction was submitted causing an overdraft of $36.00 because I was $1.00 short. I was told it was a paypale transaction. I went to the bank to complain, Commerce Bank and talked to - -, - - - -, - -, KS - ( - ) - & got NO Where. I 'm not an OPT-IN customer. so I would rather of had the transaction rejected. ... |
Commerce Bank Bank account or service account opening, closing, or management January 24, 2016 - While on vacation my account became overdrawn. Commerce Bank charged my account with - overdrafts in the amount of $36.00 each. I only become overdrawn when my account was charged overdrafts fees When I returned I called the bank and the bank removed - overdraft fees in the amount of $72.00. I went to the bank an deposited money in my account and was charged for - more overdrafts. I called to ask why I was overdraw, because my statement never showed I was overdraw, only when the bank charged me for overdrafts. I was told I had a debit at one time that was pending and that made me ... |
Commerce Bank Bank account or service deposits and withdrawals January 8, 2016 - i went to deposit my checks on -/-/2016 .The teller informed me the checks were on a 15 day hold because they were from out of town. i informed here - was a gemeral motors penison check and i have been banking here for over 25 years. teller stated she would have to get her boss ( supervisior - refused to give me her last name ) her supvisior informed me i had too many bounched checks but i tried to explain to her if she put the checks into the bank i wouldnt have bounced and she informed me if i took care\ of my finances i wouldnt have bounced checks. i work with the public and if ... |
Commerce Bank Bank account or service problems caused by my funds being low November 24, 2015 - I have a checking account through Commerce Bank. In -/-/-, we had to make 2 house payments to prepare for a refinance. I knew there was a chance of an overdraft, but was hoping I would have deposits in time to cover it. I 'm self employed and usually can make deposits every MOnday and Friday. My husband has his paychecks come as direct deposits 2 Fridays a month. So, deposits are continually coming in. Unfortunately we overdrafted. However, I was stunned to find out making a deposit in the drive through - -, 2015 that they were going to start putting a 7 day business day hold on my ... |
Commerce Bank Bank account or service deposits and withdrawals May 15, 2015 - Commerce Bank withdrew funds from my account, caused me to overdraft, all because the check that was written had a similar account number. Similar in the means that it was n't my account and that the bank had an error when dispersing the funds. When I called the company they told me I would not be able to use any funds for - to - hours because they had to submit a formal complaint and go through the process. Even though you have bureaucratic ladders of things you have to go through the company could rectify this in a matter of seconds. It would be as easy as posting the image of the chec... |
Commerce Bank Bank account or service account opening, closing, or management March 20, 2015 - I closed my bank account at Commerce Bank in - 2014 - 9 months ago. ( they are a regional bank and i moved across the country - miles from their nearest location ). I recently got a credit report and i noted that Commerce was reporting a 180 day past due balance. I am unable to log into an online portal to see my account balance because my account was closed 9 months ago. ... |