Review and analysis of over 19 Checking Account complaints against East West Bank
East West Bank consumers have reported over 19 official complaints related to Checking account. Out of the 19 consumer complaints against East West Bank, 11% were disputed by the consumer (i.e. the consumer was not happy with how East West Bank responded to their complaint) and 100% were processed in a timely manner. 5% of consumer complaints against East West Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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East West Bank Bank account or service account opening, closing, or management March 22, 2017 - - 2016 I reported to my bank that my bank account lost money in -, -, - and -, my bank EAST WEST BANK in -/-/16 returned parcel my lost money $18000.00 back to my account, now still has $11000.00 not return to my account yet, I request EAST WEST BANK return all money to me ASAP.... |
East West Bank Bank account or service making/receiving payments, sending money December 19, 2016 - I was selling my dryer on - and asking for $110.00. On - -, 2016, a person texted me and agreed to buy. She/he said a cashier check was sent to me with more than what I was asking for. I asked why. The scammer said it was meant to send to somebody else before it was sent to me in an error and asked me to return the difference. Then the scammer provided the information where the difference should have been sent to. I received a cashier check for $1800.00 on - -. I went to my local Eastwest bank in - - in California to cash the check on - -. I considered I could g... |
East West Bank Bank account or service account opening, closing, or management May 4, 2015 - I would like to report a dishonest business practice of -. The bank has charged service fees on my accounts without my consent. I had a checking and saving account with - before and now they merged into East West Bank. - of my accounts have been charged service fees every month after they merged into East West Bank without any notices. On - -, 2015, I talked to the branch manager ( - - - ) in person and explained the situation to him and hoping he could give me some help. However, he was not helpful at all. He refused to credit me back the service fees and tried to put ... |
East West Bank Bank account or service account opening, closing, or management March 31, 2015 - I had - checkings and - saving account with - Bank before and now they merged into East West Bank. - of my accounts has been charged service fee every month after they merged into East West Bank without any notice. I called the bank but they refused to credit me back the service fee and they were saying that I supposed to maintain $2500.00 on each account. I told them that I did not receive any communication about these charges and I have been with the bank since -/-/1994 and never have this issue before. I ended up have to closed out all my accounts and only get two months ref... |