Review and analysis of over 262 Home Equity Loan Or Line Of Credit complaints against HSBC
HSBC consumers have reported over 262 official complaints related to Home equity loan or line of credit. Out of the 262 consumer complaints against HSBC, 26% were disputed by the consumer (i.e. the consumer was not happy with how HSBC responded to their complaint) and 97% were processed in a timely manner. 0% of consumer complaints against HSBC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
HSBC Mortgage loan servicing, payments, escrow account December 11, 2015 - CASE # - ( MORTGAGE LOAN # - ). The response letter dated - -, 2015 from HSBC/- - did not address the problem raised by me. The form for " payoff '' claimed to be mailed -/-/15 by - - and also mailed by - - -/-/2015..none of those was ever received. - -, 2015 spoke with - -, who said she was awaiting the return of UNDELIVERED MAIL TO ME. Failure to provide copies of those - pieces undelivered mail with notations by Postal Carrier on envelope citing reasons. Failure to also address - - questioning my ability, comparing me with others ... |
HSBC Mortgage loan modification,collection,foreclosure November 11, 2015 - It 's not so much a mortgage complaint, it 's an alleged home equity loan that my now deceased mother n law took out in 2003. The bank ( HSBC ) claims she took out this alleged loan for - and they can not show us any proof of the loan. We have ask for all types of documents that support this claim and no one ca n't produce any documents. This has been thrown out of court - times and now they are trying to foreclose and take our home. Please help us! ... |
HSBC Mortgage application, originator, mortgage broker October 16, 2015 - I 'm attempting to refinance my mortgage to pay off my first mortgage with - - and a Home Equity Loan with HSBC that I 've had for more than nine years. My broker has submitted - different requests via fax to HSBC for pay-off, verification of mortgage and transaction history, starting on - -, 2015, and as of - -, 2015, we have not received the necessary documentation from HSBC for the underwriter to approve the loan. HSBC has not been responsive to me or my broker with the request for information about my loan with them. After more than one month of trying to get this info... |
HSBC Mortgage loan servicing, payments, escrow account September 24, 2015 - A 40 year old mortgage has not been satisfied in the Recorder of Deeds office. The lender asked for a title search and copy of the mortgage to be mailed to them. After over 3 weeks the lender states that they have not received the request ... |
HSBC Mortgage loan servicing, payments, escrow account September 18, 2015 - Hello, We have a loan w/ HSBC and have been making payments since - 2005, our original loan amt at that time was $19000.00 and it is currently $20000.00. I have had to pay - dollars in fees. I had paid the fees then told there were more, after review the new fees were removed. I wanted to see if there was someone that could review our acct as we are not understanding as to why our balance has in fact gone up. We feel that this loan is impossible to payoff. Thank you for your help! ... |
HSBC Mortgage application, originator, mortgage broker July 8, 2015 - HFC ( household Finance Corporation ) fraudulently altered loan amounts and property description from originally agreed on terms. They foreclosed and proceeded to evict without repairing the fraudulent numbers. I committed the contract to rescission in 2007, when HFC refused to address any of the issues. Since then, they have continued to force us to abandon the property ( illegally, because there are - other property owners on the fraudulently sought after acreage ) by threats, foreclosure, false trustee sales, and writs for eviction. ... |
HSBC Mortgage loan modification,collection,foreclosure July 6, 2015 - First your site timed me out while typing so I now have to type my complaint again. I do not type quickly as I have an injury that caused a - as is now finally healing so please adjust your site to ask if the applicant needs more time. My complaint was filed with your agency before and also with the Florida Office of Financial Regulation twice. All were closed without a proper response by HSBC Bank. HSBC did an illegal modification of my home equity line agreement which was on time and up to day with additional principal payments in -/-/- without benefit of income verification nor my a... |
HSBC Mortgage loan servicing, payments, escrow account June 16, 2015 - I have a home equity loan with HSBC Mortgage Service Center - -/-/- - - -, - : - -, Mt -, NJ - ). On -/-/-, 2013, I made a - check payment of $6000.00 towards my loan. According to HSBC 's payment policy indicated on their payment coupon, any amount above the monthly payment will be applied to the principle, but HSBC wrongfully apply the extra amount to - times of interest and principle. I called them on this mistake, they admit this mistake, but intend to confuse me with mistaken calculations. This practice is absolutely not acceptable! The amount ... |
HSBC Mortgage loan modification,collection,foreclosure May 20, 2015 - 1. I asked for a payment history on my loan over 90 days and still have not received it. I have received a couple of letters saying that HFC needs more time. It has been over - days since I made the request. What would take so long to print out my complete payment history. 2. HFC put my loan back in the bankruptcy department and has turned off my online access to my account. I did n't receive a bill for -/-/-. I ca n't view any bills online as I am locked out. I do n't know what my payment is without a bill? 3. I called on -/-/- to make an over the phone payment. I was transferred... |
HSBC Mortgage loan servicing, payments, escrow account April 29, 2015 - After - I had financial troubles because i lost some of my income. I contacted all my lenders at the time, and none would help me because I was current. After some of my payments faltered the lenders started calling me to collect. I had troubles making payments until - or so with HSBC Mortgage Services. The agreed upon a payment plan to bring the loan current around - -. The begun debiting my account directly around the same time for an agreed amount of - or so per month. They never explained to me that the - per month would never bring the account out of the rears and they d... |
HSBC Mortgage loan servicing, payments, escrow account April 15, 2015 - I changed accounts from which my driect debt was to be processed. - processed the payment from my old account which caused an overdraft fee and a hit against me through -. When I called them to rectify the problem I had to do the leg work to fix the issue. When asked to fix the problem with - they did not believe me when I said that it would affect my credit. ... |
HSBC Mortgage loan modification,collection,foreclosure March 25, 2015 - Due to a court order from my divorce, I either have to refinance my home or put it on the market by - -, 2015. I spoke with an agent at - bank who has me locked in at a rate as of - -, 2015. On - -, 2015, I 've been dealing with an HSBC agent and inquiring about my account and wondering why they had continued adding interest on the back end of my loan. She called me back the following morning and said that it was incorrect and that she would look into it. I have been telling her that time is of the essence and as of today, - -, 2015, it 's just now going up to anothe... |