HSBC Mortgage Complaint

HSBC Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account New York

I changed accounts from which my driect debt was to be processed. - processed the payment from my old account which caused an overdraft fee and a hit against me through -. When I called them to rectify the problem I had to do the leg work to fix the issue. When asked to fix the problem with - they did not believe me when I said that it would affect my credit.