HSBC Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

HSBC Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Ohio

Hello, We have a loan w/ HSBC and have been making payments since - 2005, our original loan amt at that time was $19000.00 and it is currently $20000.00. I have had to pay - dollars in fees. I had paid the fees then told there were more, after review the new fees were removed. I wanted to see if there was someone that could review our acct as we are not understanding as to why our balance has in fact gone up. We feel that this loan is impossible to payoff. Thank you for your help!

HSBC customer in Ohio
Sep 18, 2015

* Source: CFPB Complaint Database

HSBC response to complaint:
Closed with explanation

Consumer disputes how HSBC handled their complaint

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Contact HSBC

http://us.hsbc.com/
(212) 525-5000
[email protected]
452 5th Ave Fl 22
New York NY 10018
HSBC
HSBC

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