Review and analysis of over 41 Other Bank Product/Service complaints against Union Bank
Union Bank consumers have reported over 41 official complaints related to Other bank product/service. Out of the 41 consumer complaints against Union Bank, 17% were disputed by the consumer (i.e. the consumer was not happy with how Union Bank responded to their complaint) and 100% were processed in a timely manner. 7% of consumer complaints against Union Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Union Bank Bank account or service account opening, closing, or management November 30, 2016 - Myself and a family member opened up a joint checking account with Union Bank of California, now known as MUFG Union Bank, in 2002. The checking account was for the benefit and use of that family member. Subsequent to opening the account, that family member applied for and received a personal line of credit affiliated with the account. That line of credit, while not technically an overdraft account per Federal Law, is an open-end credit account that includes the ability to transfer funds from that account to the checking account and fulfills an overdraft protection function. According to Union... |
Union Bank Bank account or service account opening, closing, or management July 27, 2016 - PLEASE NOTE : TECHNICAL PROBLEMS WITH CFPB " DISPUTE '' SECTION - " SUBMIT '' BUTTON DOES NOT WORK. RE : CFPB - Dear CFPB, I tried to dispute Union Bank 's response to my initial complaint earlier this week. However, there are some technical problems with your " Dispute '' section/ '' Submit '' button. The bank partially addressed my issue. I appreciated the response from - -, Office of the President, Union Bank. I also appreciated her reversing $60.00 of the fees that had been charged to my account ( $ -/month x three months ). On -, at - -, I spoke with - at the... |
Union Bank Bank account or service account opening, closing, or management June 8, 2016 - Our aunt & uncle had an A-B trust set up at Union Bank - - - - - CA. She died -, he died -. Trust B was never set up until -. It was supposed to be set up immediately. When the trust was split, the assets were split - between A & B without regard to individually owned assets v jointly owned assets. A assets were split amongst the uncle 's relatives, B amongst the aunt 's. It took over a year to get the first payouts. In -, they started promising " soon ''. A B beneficiary liquidated his assets in anticipation of a payout ( promised and continually delayed ) before... |
Union Bank Bank account or service making/receiving payments, sending money May 16, 2016 - I have been a customer of Union Bank ( California ) for - years. Last week I tried to send a bank wire using money in my account to a bank in -, - - - - -. I was advised that the service would cost $50.00 which I thought excessive. In correspondence with the person in - to which I am sending the money I learned that he too must pay for receipt of the same funds an additional $40.00! Upon further research I find that my bank, Union Bank is wholly owned by his bank in -, Bank - - -! So the very same corporate entity is collecting from both ends, a total of... |
Union Bank Bank account or service account opening, closing, or management May 6, 2016 - I have a - currency account with union bank, today I saw that there fees fo this account, already high at - $ a month had increased to - $ without any change of service. That is a - %. Hight, on an acount they do not pay any interest in, nor have made any improvment to the service they provide. - this is in short words price gauging. - in the recent past they have engaged in multiple unfair practices, like not acepting a aditional fictitious business name on an acount - forcing me to open an aditional business acount which they then promptly charged, inspite the fact that I hold a ... |
Union Bank Bank account or service using a debit or atm card March 2, 2016 - Dear CFPB, I tried to file a " dispute '' for " bank partially addressed my issue '' yesterday, -/-/2016, but the " submit '' button on your web site just whirred around, and my " dispute '' was not submitted to your site. The bank president was kind enough to reply to my original CFPB complaint, & I do appreciate his letter & calls. However, I am at my wit 's end, because I have not had a debit card that actually works for five weeks now. The bank originally sent me a " chip & pin '' bank card -/-/- ; however, I have had one problem after another with it. I was reassured on -/-/-... |
Union Bank Bank account or service using a debit or atm card February 16, 2016 - Union Bank sent me a new " chip & pin '' debit card about 2 1/2 weeks ago. I did not ask for this card ; they just sent it to me. I activated the new card as soon as I received it. However, I have been having one problem after another using the new card. I read through the literature that Union Bank sent along with the new card, to see if there were any tips on how to resolve any problems with the new card. There were not any tips given ... just legalese. - - said Union Bank had declined my automatic payment on -/-/2016, even though there was plenty of money in my account. - - t... |
Union Bank Bank account or service making/receiving payments, sending money January 26, 2016 - I sent my - - homeowners ' association payment to the designated - - that was represented to be that of Union Bank. My check was cashed by someone, though Union Bank and my property management company, -, claim they did not receive it. My property management company then sent me a statement trying to charge me late fees for a payment that I had made. In addition, after complaining about Union Bank 's mismanagement of my - - payment, it then mishandled my - - payment that I sent to the same - - by not cashing it, running the risk that I would be charged a late f... |
Union Bank Bank account or service account opening, closing, or management January 21, 2016 - 1 ) I sent this email to my bank : Greetings, I am a customer, and I tried to look up info on Union Bank 's exposure to pressure from oil and gas markets. I 'd like to get a clear picture of how much debt Union Bank carries in that sector. Can you please point me in the right direction? Thank you. 2 ) I received this response : Dear - -, Thank you for your recent e-mail. Please see the link below. - We appreciate the opportunity to assist you. If we can be of further assistance, please send a new message from your Secure Messaging Center. Thank you for banking with Union Bank. Si... |
Union Bank Bank account or service making/receiving payments, sending money January 5, 2016 - On -/-/15 I started an International Wire Transfer to - at a Union Bank branch located at - - -, - -, CA -. Since the transfer was going to be sent to - US Dollars were converted to - - After 72 hours that transfer was started I went back to the branch and I was told that the Wire transfer was not completed because of incorrect beneficiary information. I was told that if I decided to cancel the Wire Transfer I would be receiving less money because of the difference in exchange rate. I was never told that if I did not decided to cancel the wire transfer I wou... |
Union Bank Bank account or service making/receiving payments, sending money January 1, 2016 - I live in a subdivision which includes a - - -. The monthly fee for the - is managed by Union Bank NY a part of - - - - - - - along with - - - in -, GA. They began managing the - in - 2015. Since - I have paid my dues on time each month. In -, - and - I received a notice that my payments had been made late and I owed a late fee. Payments are due on the - and a fee is charged for any payment received after the -. All of my payments for those months had been made prior to the -. When I received the first notice I send an ema... |
Union Bank Bank account or service account opening, closing, or management October 19, 2015 - I have used Union Bank of California services for almost 20 years. Most of this time and most of the banking I did on-line. This -/-/- all of a sudden many functions of their site stopped working. As usual, I wrote to the customer support. They responded with some general assurances but nothing changed. I contacted them again to no avail. After a few exchanges of the kind they stopped answering. So, I went to the branch I usually work with. They could n't figure out what was going on and referred me to their " Customer Advocacy Group. '' OK, a representative of " the group '' found me and... |