Union Bank Bank Account Or Service Complaint

Union Bank Bank account or service department,

Other bank product/service Making/receiving payments, sending money Georgia

I live in a subdivision which includes a - - -. The monthly fee for the - is managed by Union Bank NY a part of - - - - - - - along with - - - in -, GA. They began managing the - in - 2015. Since - I have paid my dues on time each month. In -, - and - I received a notice that my payments had been made late and I owed a late fee. Payments are due on the - and a fee is charged for any payment received after the -. All of my payments for those months had been made prior to the -. When I received the first notice I send an email with payment information to the address listed in the letter. I received no response. When I received a second notice I called - - with - - services. He told me Union Bank had applied my payment incorrectly and he would take of it. However, I received a third notice in - with the same issue. Union Bank and - - - have yet to resolve this issue.