Review and analysis of over 44 Credit Card complaints against Army and Air Force Exchange Service
Army and Air Force Exchange Service consumers have reported over 44 official complaints related to Credit card. Out of the 44 consumer complaints against Army and Air Force Exchange Service, 34% were disputed by the consumer (i.e. the consumer was not happy with how Army and Air Force Exchange Service responded to their complaint) and 98% were processed in a timely manner. 5% of consumer complaints against Army and Air Force Exchange Service resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
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Army and Air Force Exchange Service Debt collection disclosure verification of debt not given enough info to verify debt February 15, 2017 - I was a member of the - - and was - in - due to injuries sustained in - I had a - - - with a $8400.00 balance in -. So far, - - - has collected a total of $8700.00 from my tax returns and an additional $1900.00 from my pay checks. I contacted - - - and they informed me that they contacted via mail back in -, but since they sent it to a wrong address, they said I forfeited a settlement and they took garnishment actions. I have not heard anything from them in 5 years, yet every time I turn around, they are taking money without me knowing. Had... |
Army and Air Force Exchange Service Debt collection disclosure verification of debt not given enough info to verify debt February 7, 2017 - - debt currently in collection with - Current Balance Due : $6500.00 however ; Federal Tax garnishments ( paid ) were never applied to balance:-/-/-= $1400.00 ; -/-/- $1600.00 ; -/-/- $570.00 ; -/-/- $1000.00 ; -/-/- $680.00. Total garnishment= $5300.00 highest balance on card $5200.00. - amount due is incorrect. Also - is adding Collection Charge and interest totaling $2900.00. - title - chapt - subchapter V code - Debt collector may not collect any interest, fee charge or expense ...... |
Army and Air Force Exchange Service Debt collection disclosure verification of debt not given enough info to verify debt January 19, 2017 - -/-/2016 I pulled a copy of my credit report. I sent a certified letter on -/-/2016 to Military Star which was listed on my credit report requesting validation of this account made pursuant to the Fair Debt Practices FDCPA & 807 ( 15USC 1962e ). I requested that if they could not validate the debt, that the entry be deleted from all credit reporting agencies. They did not comply with this request. On -/-/2016 I sent another certified letter to Military Star informing them they had not sent me any copy of viable evidence bearing my signature and that they had not replied in a timely manne... |
Army and Air Force Exchange Service Debt collection disclosure verification of debt right to dispute notice not received December 30, 2016 - It appears that it is AAFES practice to make it difficult for consumers to make payments to their credit card account because it is easy for them to do a Treasury Offset even if the consumer the customer was not properly notified. I say this because my account was placed under AAFES Voluntary Payment Plan ( VPP ) program initially in - because AAFES placed my account in collections after they increased my monthly payments without notification then locked me out of accessing my account because I was no longer in the Military. I got out the military in - - and had my account on auto-pay... |
Army and Air Force Exchange Service Debt collection disclosure verification of debt not given enough info to verify debt October 13, 2016 - My taxes have been taken from me for a few years in an attempt to collect my debt. I asked for inquiry of my balance. On the itemized billing that I received it shows that whatever amount they took from my taxes was credited to my balance but then " reversed '' and added back to my amount due. I have sent an email with the scanned copy of the bills highlighting where the discrepancies were and no one can give me straight answer of what 's going on and they are still attempting to collect the debt.... |
Army and Air Force Exchange Service Debt collection disclosure verification of debt not given enough info to verify debt October 7, 2016 - Over the past few months I have been requesting validation on multiple occasions for a debt that is listed on my credit report. I have bee requesting evidence that bears my signature that shows that I have a contractual obligation to pay Military Star. I have not received anything that I requested and it is still listed on my credit report from all - of the Credit Reporting Agencies.... |
Army and Air Force Exchange Service Debt collection improper contact or sharing of info talked to a third party about my debt May 27, 2016 - I received a bill for collection with - amount, and when I made contact with the collection company the amount had changed to a totally different amount, $6700.00 to $8200.00, I 'm on - and want to pay this bill off and this company is taking advantage of my situation, I also received a letter from the social security stating that starting on - 2016, my - would be garnished at the rate of 15 % until the balance is paid and tax return would be garnished by said company, this company is out of control and I need a resolution, I called my credit card company and they no longer hav... |
Army and Air Force Exchange Service Debt collection taking/threatening an illegal action attempted to/collected exempt funds February 4, 2016 - I became behind on my Military Star Card when my Fianc got - from the military and I lost my job due to being laid off in - -. I was notified after filing my taxes in - - that they would be taking all - of my federal tax refund dollars. After contacting the Treasury office, they told me that the only people who can stop this is the creditor themselves. I reached out to the creditor twice trying to make arrangements as well as file for a hardship. They insisted that they could n't help or withdraw the information from the debt until its paid. Basically telling me they can and ... |
Army and Air Force Exchange Service Debt collection false statements or representation attempted to collect wrong amount December 31, 2015 - I have a auto pay set up for my credit card every month for military star for three years never missed - payment and as - this year even with a auto pay set up, miltary star did n't take out the balance while making me late for two months. I tried to explained to them I was out of town for - funerals and I did n't know my payment has went up and they only took - instead of - for - and - making me late. I have never been late for over four years. I tried talking to miltary star reps they said you should had paid and I said this is a mistake I paid for four years and have au... |
Army and Air Force Exchange Service Debt collection communication tactics threatened to take legal action December 29, 2015 - On - -, 2015 I received a letter from - - threatening to garnish my wages if I did n't make payment arrangements to settle an old account, $5500.00. I spoke to - -, account manager, of - - , - and he informed me that I needed to pay - % before I could make any arrangements. I said I did n't have that amount of money and he insisted I contact my bank, or another bank, and request a debt consolidation loan ; failure to do so would require them to garnish my wages. My credit report shows this account as closed, owning -. I contacted legal services and told to co... |
Army and Air Force Exchange Service Debt collection disclosure verification of debt not given enough info to verify debt December 14, 2015 - I requested for a monthly statement from - - to present to verify amount Military Star Card is billing me. No statements were send, but, was informed to pay the amount of $6100.00, or the balance unpaid will be turned over to a collection agency.I have never used the Military Star Card since - -, I paid off the Take It Home Card in - -. ... |