Synchrony Financial Bank Account Or Service Complaint

Synchrony Financial Bank account or service department,

(CD) Certificate of deposit Account opening, closing, or management South Carolina

I have - savings accounts and - CDs at Synchrony Bank. Interest for all accounts in credited on the - of each month. My account statements also cut off on the - of each month. I view my statements online at the bank 's website, Synchronybank.com. The bank has not been able to produce any statements for the month ended - -, 2016. The activity for individual accounts can be viewed online. The CD accounts show a credit dated - - with the caption " Transfer Int to Acct '' but the amount has not been added to the account balance. There are no entries for the transfer of that interest to my savings account as is the normal process. The bank blames the problem on a new system that is not working. They continue to ask for patience. I have too much money deposited at the bank to continue to be patient.