ERC Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

ERC Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine New Jersey

I had - - telephone lines for me and my family during -/-/-, In the month of -/-/- I closed my accounts with - and went to another company. I fully settle the - final bill dated -/-/- which I received on -/-/- by a cheque for $60.00 sent under USPS certified mail.This - had been realized from my a/c.In -/-/- I received a letter from - saying that I have a outstanding Balance of $240.00. Then I contacted - -/-/-, -/-/-, and -/-/- I informed them that I have settled my final bill and I have nothing to pay.I also informed them that I have received a letter from Experience that my personal information has been hacked in the hands of -, They agreed to that and said its being investigated and let me know the out com.But they never came back to me .Then I camplane it to CFPB too too, But I did not received a answer ( cse # - ). Their after I received noticed from Debt collecting company named - -, requesting me to pay $170.00. Again I received a collecting notice from - on -/-/- requesting me to pay $ - those occasions I explained to them the facts The latest from Debt collecting company named ERC contacted - over the phone and requesting to pay $91.00, they have all ready reported to credit burou too.I have proof of all the document with me to prove what ia have said

ERC customer in New Jersey
Nov 14, 2016

* Source: CFPB Complaint Database

ERC response to complaint:
Closed with non-monetary relief

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Contact ERC

https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
[email protected]
8014 Bayberry Rd 
Jacksonville FL 32256

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