Synchrony Bank Not Given Enough Info To Verify Debt Complaints

Review and analysis of over 7 complaints against Synchrony Bank

Synchrony Bank consumers have reported over 7 official complaints related to Not given enough info to verify debt. Out of the 7 consumer complaints against Synchrony Bank, 14% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Synchrony Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Not Given Enough Info To Verify Debt Consumer Complaints


Synchrony Bank Debt collection disclosure verification of debt not given enough info to verify debt

December 16, 2015 - I contacted - - and spoke with - - in the debt verification department regarding an account that should no longer be reported on my credit file. My original debt was with GE Bank which is now SYNCB Bank. My first date of delinquency was - 2008. This date was confirmed with the original creditor AND - - also confirmed that the date of the last payment was - 2008, however, - - stated that that information does not state that that was the FIRST date of delinquency. This statement by - - makes no sense being that the original creditor already confirmed this. Thi...

Read more

Synchrony Bank Debt collection disclosure verification of debt not given enough info to verify debt

December 7, 2015 - I have reached out to - - to make a settlement on a care credit account. After multiple discussions with collection specialists, I asked for clarity on the reduced settlement amount that I was offered. - refused to provide me in writing prior to making the settlement payment of $1500.00 that this is the amount that they offered to pay. I then asked to speak with a collection manager and was told that the manager was not on duty by - -. Per -, no letter can be sent until after payment to reflect settlement. He initially refused to allow me to speak with a manager. I was then...

Read more

Synchrony Bank Debt collection disclosure verification of debt not given enough info to verify debt

October 27, 2015 - I contacted - - with - debt validation letters. They ignored all of my requests for validation. I do not recognize this account and I want it removed from my credit report! ...

Read more

Synchrony Bank Debt collection disclosure verification of debt not given enough info to verify debt

October 23, 2015 - I mailed a request for validation to - - - - on -/-/15. The return receipt card indicates that this request letter was received by - on -/-/15. In my -/-/15 letter I specifically asked that - provide me with an explanation of how the alleged balance was calculated, proof this debt was not time-barred and a copy of the original account level paperwork that contained my signature. - 's response letter was sent just one day after after receiving my letter and is dated -/-/15 ; in this letter they identify the original creditor as GEMB/Care Credit. This...

Read more

Synchrony Bank Debt collection disclosure verification of debt not given enough info to verify debt

October 19, 2015 - on -/-/2015, I filed an dispute with - - - , -. I advised them that I am not refusing to pay the alleged debt, but their claim is disputed. I advised - - - to send me copy of contract with my authentic signature that begun this alleged debt and should the contract not be available with my authentic signature to delete the trade line off the CRA. More importantly, I advised - - - that not complying wit the FDCPA will put their company in a bad position with the CFPB. - - - never sent me a contract with my authentic signature that begun this alleged d...

Read more

Synchrony Bank Debt collection disclosure verification of debt not given enough info to verify debt

October 5, 2015 - This debt is not valid. Original creditor falsely marketed with deceptive practices. False debt relief offers. ...

Read more

Synchrony Bank Debt collection disclosure verification of debt not given enough info to verify debt

September 19, 2015 - I contacted - - - , - by letter to request verification of debt. - - - has reported an active collectible debt on my credit report and they have failed to produce evidence that they are legally able to collect and report an alleged debt. This debt, should it be mine, is a zombie debt over 7 years old and thus uncollectible. ...

Read more