Review and analysis of over 3 complaints against Synchrony Bank
Synchrony Bank consumers have reported over 3 official complaints related to Attempted to collect wrong amount. Out of the 3 consumer complaints against Synchrony Bank, 0% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Synchrony Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 33% resulted in non-monetary compensation.
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Synchrony Bank Debt collection false statements or representation attempted to collect wrong amount December 11, 2015 - Failing to honor a mandatory arbitration clause in my credit card agreement. I received a summons on a debt from - credit and immediately requested arbitration. They continued with the lawsuit against me and we arrived at court on - -. The lawyer representing them is - - -. I brought a copy of my agreement obtained from - He immediately questioned the validity of of that agreement because it was dated -/-/-. I went home and printed yet another agreement from -/-/-, both having the same arbitration clause. He is now asking for summary judgment and I have a new cou... |
Synchrony Bank Debt collection false statements or representation attempted to collect wrong amount November 17, 2015 - -/-/2013, I ran into Old Navy to get a bag and my daughter a swim suit for a trip we were heading to. However, the cashier asked if I would like a discount card to recieve coupons, I said yes. However, she never did say it was a credit card at all! So after she said I did n't owe any cash, I knew something was wrong, I then asked her how that was possible, she said you just signed for a card with us. I then told her I did not want one and to make it stop and I 'd pay cash, it was miscommunication. She then went on to tell me It was to late, I needed to contact her Supervisor, never did get a... |
Synchrony Bank Debt collection false statements or representation attempted to collect wrong amount November 15, 2015 - I was sent a letter to owe the amount of $51.00 on my BANANA REPUBLIC credit card account. I paid off all amount that was due on that credit card and it currently shows on my online account that I have no amount due at this time. The last payment I paid in full was in - -, 2015. I do not understand why I am receiving a letter from the collection department for an amount that I did not even spend. Please fix this false statement. ... |