Synchrony Bank Debt Collection Complaint

Credit card False statements or representation attempted to collect wrong amount

Synchrony Bank Debt collection department,

Credit card False statements or representation Attempted to collect wrong amount Missouri

-/-/2013, I ran into Old Navy to get a bag and my daughter a swim suit for a trip we were heading to. However, the cashier asked if I would like a discount card to recieve coupons, I said yes. However, she never did say it was a credit card at all! So after she said I did n't owe any cash, I knew something was wrong, I then asked her how that was possible, she said you just signed for a card with us. I then told her I did not want one and to make it stop and I 'd pay cash, it was miscommunication. She then went on to tell me It was to late, I needed to contact her Supervisor, never did get a hold of him. I would like this solved. This should n't be holding me back from my future! Thanks.

Synchrony Bank customer in Missouri
Nov 17, 2015

* Source: CFPB Complaint Database

Synchrony Bank response to complaint:
Closed with explanation

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