Synchrony Bank Debt Collection Complaint

Credit card False statements or representation attempted to collect wrong amount

Synchrony Bank Debt collection department,

Credit card False statements or representation Attempted to collect wrong amount California

I was sent a letter to owe the amount of $51.00 on my BANANA REPUBLIC credit card account. I paid off all amount that was due on that credit card and it currently shows on my online account that I have no amount due at this time. The last payment I paid in full was in - -, 2015. I do not understand why I am receiving a letter from the collection department for an amount that I did not even spend. Please fix this false statement.

Synchrony Bank customer in California
Nov 15, 2015

* Source: CFPB Complaint Database

Synchrony Bank response to complaint:
Closed with non-monetary relief

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