Review and analysis of over 10 complaints against Wells Fargo & Company
Wells Fargo & Company consumers have reported over 10 official complaints related to Need information about my balance/terms. Out of the 10 consumer complaints against Wells Fargo & Company, 20% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo & Company responded to their complaint) and 80% were processed in a timely manner. 0% of consumer complaints against Wells Fargo & Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Wells Fargo & Company Student loan dealing with my lender or servicer need information about my balance/terms March 2, 2017 - My son 's Wells Fargo Student Loan went into default without contacting me. I have asked for all the loan documents but they just send me a copy of a copy of the loan request and some bills they said they sent. I have asked for all of the paperwork and documentation but they do n't send anything with who the loan Officer was or where it was done. I am totally - out and confused on this since they say it 's default yet I 've been paying but they said they changed the account number and it is for $ 15,000+ dollars but they loan should be for like $5000.00. I think they rolled an additional ... |
Wells Fargo & Company Student loan dealing with my lender or servicer need information about my balance/terms February 16, 2017 - I am a co-signer on a student loan for my son but he is not able to pay so I 'm making the payments. Wells Fargo failed to send me the statements and refuses to setup online access to the account so I can make the payments. They managed to send me one statement but they have stopped coming. They have damaged my credit and have refused to fix it. I have called them on the phone at least three times. All I want from them is to send me statements, give me online access to the account and fix the unfair credit remark on my credit report.... |
Wells Fargo & Company Student loan dealing with my lender or servicer need information about my balance/terms December 9, 2016 - After repeated failed attempts to contact Wells Fargo concerning a duplicate account showing up on my - credit report this issue still has not been resolved. Wells Fargo has reported an account with a minimum monthly payment that exceeds $28000.00 to - and - that I know of. I have attempted to contact Wells Fargo to verify this information and they have refused to contact me. This is related to a loan received for payment to -, Oregon... |
Wells Fargo & Company Student loan dealing with my lender or servicer need information about my balance/terms December 5, 2016 - Wells Fargo Student Loan : I co-signed for my son 's student loan with Wells Fargo with an adjustable rate. We have been paying on time and even overpaying by a small amount. I wanted to consolidate the two loans to make it easier to pay, but they refused to consolidate even though I have a credit rating in the - 's. I own my home and have over $200000.00 in equity. They said in order to consolidate the two loans, it would be considered a new loan and my debt to income ratio was too high. I assured them I have an excellent repayment history and the only reason it was high is because of th... |
Wells Fargo & Company Student loan dealing with my lender or servicer need information about my balance/terms November 1, 2016 - I am TRYING to get the original loan documents because : 1. I want to find out WHEN these loans are PAID OFF ( I am under the impression it is a fifteen ( 15 ) year loan and have been told ( docs attached ) of the MINIMUM payment required to PAY OFF these loans ( there are - LOANS ) I NEED to know the following : 1 ). what do I have to pay MONTHLY in order to pay these off. I am currently paying $890.00 total for BOTH loans and need to know the pay off date based on this payment. 2 ) I was told the interest rate would be REDUCED if I had AUTOMATIC MONTHLY PAYMENTS but am getting evidenc... |
Wells Fargo & Company Student loan dealing with my lender or servicer need information about my balance/terms October 13, 2016 - I took a private student loan out with - - in -. I was in deferment of this loan until -/-/- due to half time school status. In - - of -, the loan was bought out by Wells Fargo. By - -, I was told that i was already $230.00 past due. I have record of payment for - through - with the request of a forbearance in - -. With no word on forebearance I continued to struggle through payments. However, payment was made in - and - and on - - -, I was defaulted. I worked with them to rehabilitate the loan despite continued hardship and the def... |
Wells Fargo & Company Student loan dealing with my lender or servicer need information about my balance/terms September 14, 2016 - I was contacted by a Wells Fargo debt collector regarding status of a loan of which I did not have information on. I requested info of which the caller was unable to provide me with I received a letter on - -, 2016 from the Executive Office stating I would be mailed more info by - -, 2016. It is now - - and I have not received any info.... |
Wells Fargo & Company Student loan dealing with my lender or servicer need information about my balance/terms June 21, 2016 - Good Morning, I am writing you today in hopes to obtain some debt relief. I attended - - in - - from -/-/--/-/-. While attending - - I was given false information in regards to job placement, salary, and loan amounts. After graduation I had not help with job placement and advertised and now the school is closed down. After hearing this news I tried to obtain copies of my Official transcripts, but what was sent to me was completely the wrong program and dates. I am now left with a useless degree, wrong official transcripts, zero help from the school since they are c... |
Wells Fargo & Company Student loan dealing with my lender or servicer need information about my balance/terms June 19, 2016 - In a letter dated -/-/-, - -, Loan Adjuster, Recovery Department, Wells Fargo Education Financial Services, agreed to accept my payments of $350.00 per month to satisfy - private student loans that were in default. I 've attached a copy of that letter. Since then, in accordance with that agreement, I have paid $350.00 every month, mailed to the address specified in that agreement. Although I have made every payment under that agreement ( until this month ), I have never received any statements or other information from Wells Fargo to tell me how my payments were applied... |
Wells Fargo & Company Student loan dealing with my lender or servicer need information about my balance/terms June 15, 2016 - Fell behind on my student loan payments and have not been able to catch up due to other living expenses. ... |