Review and analysis of over 13 complaints against AES/PHEAA
AES/PHEAA consumers have reported over 13 official complaints related to Need information about my balance/terms. Out of the 13 consumer complaints against AES/PHEAA, 0% were disputed by the consumer (i.e. the consumer was not happy with how AES/PHEAA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against AES/PHEAA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
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AES/PHEAA Student loan dealing with my lender or servicer need information about my balance/terms July 6, 2016 - I am the cosigner of my daughter 's loan. I realized in - she was not making all payments on time, and at that time I contacted The National Collegiate Trust, and told them as the cosigner, I needed to know when payments were not made or were late. I asked for notification to be sent to me. To date I have NEVER heard from them. How can I make something right when I do n't know there was an problem? In -, my now ex-husband and I filed a chapter - and I do realize student loans are not covered, and they were not to contact me either while in bankruptcy. I just assumed my daughter wpil... |
AES/PHEAA Student loan dealing with my lender or servicer need information about my balance/terms April 14, 2016 - First, I was given a private loan for $21000.00 that immediately started accruing interest, even though I was n't going to start making payments on it for at least 4 years. Why on earth is that legal??? Second, the bank that issued that loan has since sold it off to American Education Services. I 've been paying this loan for almost 3 years, yet my balance is still higher than the amount I borrowed, AND the principal plus unpaid interest is $6300.00 less than my current balance. So what exactly do I owe besides principal and unpaid interest? Also, since AES has purchased my loan from my... |
AES/PHEAA Student loan dealing with my lender or servicer need information about my balance/terms April 12, 2016 - The interest rate on my private student loans have been steadily rising every quarter. They have risen more than 1 % in the past year, with the largest now sitting at more than 12 %. At most, they should have only gone up by .25 % to correspond with the Federal Reserve interest rate hike. In reality, the interest on a loan that ca n't be discharged should never increase. I have never missed a payment, and there has been no change to my income or credit score. I have contacted my servicer twice to inquire as to why they are rising, and have received no response other than " we have received you... |
AES/PHEAA Student loan dealing with my lender or servicer need information about my balance/terms March 17, 2016 - I cosigned on my sisters loan for college. Aes told me twice in the last two years after a certain amount of consecutive payments I can be released. When I asked to be released they are now saying that the terms of the loan do n't have an option for me to be removed. I asked for the contract to be sent to me. I am very upset that I was mislead mire than once. I could have been working on other ways to be removed from the loan. I am thinking of hiring a lawyer. Any advice would be helpful. Thanks ... |
AES/PHEAA Student loan dealing with my lender or servicer need information about my balance/terms January 20, 2016 - National Collegiate and trust has been on my Credit report for years now, and I have disputed them several times. They sent me and my mom letters in the mail stating we must pay right away. We sent letters for each one asking to prove this debt, and show us promissary notes. They have not shown/ mailed/ emailed/ called about this. They are still reporting on my credit. Now it 's saying the company is - - -. It says the open date is on - 2010 I do not remember ever taking this loan out. ... |
AES/PHEAA Student loan dealing with my lender or servicer need information about my balance/terms December 26, 2015 - I enrolled at - - College -/-/- ( now - College ), graduated -/-/- and borrowed $48000.00 from American Education Services to complete the program. Like most private loans its a standard variable interest non subsidized loan. Currently my balance is $47000.00. I did get laid off within the 8 year period and was unable to make about 8 payments but have been faithful on the other, roughly, 88 payments. I have made over $29000.00 in payments to the company ; I do n't understand how my balance has only dropped by $1000.00. I call and can not get a direct answer from the ... |
AES/PHEAA Student loan dealing with my lender or servicer need information about my balance/terms December 11, 2015 - They have increased my interest rates - times since they bought our loans from -. I NEVER agree to ANY rate increases. ... |
AES/PHEAA Student loan dealing with my lender or servicer need information about my balance/terms November 20, 2015 - I obtained loans through - being service through American Education Services, which I entered repayment in 2008. My original repayment agreement stated a repayment term of 10 years. Recently, I requested a foreberance for 1 month where I noticed that the term had been expanded to 155 months. Further, they have used the forbearance as an opportunity to reset my repayment term. I did not request this and it provides them with an extroordinary interest payment windfall. This needs to be looked into as none of it has been authorized nor has notice been provided in any loan documents during the ... |
AES/PHEAA Student loan dealing with my lender or servicer need information about my balance/terms November 20, 2015 - I was contacted by American Education Services. They say I cosigned a loan but they cant give me information because my birthdate doesnt match their records and i would need to send proof of my birthdate. How does a cosigner get approved with an incorrect birthdate. I have never been contacted till now. The applicant said she has received no statements in over a year at the time $700.00 was paid and the statement said - balance. Now they want to put me as cosigner on the hook for $ - they claimed is owed after sending the applicant a statement with zero balance. If there was a $ - ... |
AES/PHEAA Student loan dealing with my lender or servicer need information about my balance/terms October 28, 2015 - I graduated - in 2014 and called -AES who now services my private loans. I asked them for an estimate of what my payments would be in - when they come do and they finally gave me an estimate. I asked how long the repayment term was and they would not tell me. I would like to know how long my terms of repayment are. ... |
AES/PHEAA Student loan dealing with my lender or servicer need information about my balance/terms October 18, 2015 - My complaint is with American Education Services ( AES ) who maintains the original private student loans taken out -/-/- through - - - -. My son attended - which was part of - - at the time and is now part of - -. I co-signed for the " Private Student Loans '' so he could attend this school. I requested additional information from AES with regard to a -/-/- CFPB newsletter about Relief for Students of -. Specifically what steps need to be taken and if there are forms to fill out for student loan relief. The CFPB newsletter states the loan servicer wi... |