AES/PHEAA Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer need information about my balance/terms

AES/PHEAA Student loan department,

Non-federal student loan Dealing with my lender or servicer Need information about my balance/terms Florida

I graduated - in 2014 and called -AES who now services my private loans. I asked them for an estimate of what my payments would be in - when they come do and they finally gave me an estimate. I asked how long the repayment term was and they would not tell me. I would like to know how long my terms of repayment are.

AES/PHEAA customer in Florida
Oct 28, 2015

* Source: CFPB Complaint Database

AES/PHEAA response to complaint:
Closed with non-monetary relief

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