FIRST CASH FINANCIAL SERVICES, INC. consumers have reported over 7 official complaints. Out of the 7 consumer complaints against FIRST CASH FINANCIAL SERVICES, INC., 14% were disputed by the consumer (i.e. the consumer was not happy with how FIRST CASH FINANCIAL SERVICES, INC. responded to their complaint) and 100% were processed in a timely manner. 14% of consumer complaints against FIRST CASH FINANCIAL SERVICES, INC. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Can't contact lender | 2 | 50% |
| Charged fees or interest I didn't expect | 2 | 0% |
| Payment to acct not credited | 1 | 0% |
| Taking out the loan or lease | 1 | 0% |
| Can't stop charges to bank account | 1 | 0% |
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Stop CallsFIRST CASH FINANCIAL SERVICES, INC. Payday loan payment to acct not credited payment to acct not credited December 22, 2015 - I was double charged at an establishment and was told i could not get my money back. after, speaking with a higher up rep of the company i finally received - of my payments back. Today, I went to pay my loan off and re barrow and now i am being told that i can not because i missed a payment. i have receipts for - and - payment. i contacted the district manager again. And this time i was told to leave the store and that was that. I explained to this person that i have receipts and he still would not honor what i had to say. at this point my contract is void because they did not hold up... |
FIRST CASH FINANCIAL SERVICES, INC. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect November 16, 2015 - SEVERAL MESSAGES WHERE LEFT ON DIFFERENT VOICEMAILS STATING I WAS GOING BE SUED AND COURT FILED AGAINST ME I CALLED THE - TOLD THEM MY SITUATION. I TOLD THEM I WAS NOT DISAGREEING ON PAYING THEM BACK ITS JUST IM IN FINACIAL HARSDSHIP I DIDNT APPRECIATE THE MESSAGES LEFT. ... |