Resources for resolving common issues with FIRST CASH FINANCIAL SERVICES, INC. products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to FIRST CASH FINANCIAL SERVICES, INC. and work to get a response. After your complaint is forwarded, FIRST CASH FINANCIAL SERVICES, INC. has 15 days to respond to you and the CFPB. FIRST CASH FINANCIAL SERVICES, INC. is expected to close all but the most complicated complaints within 60 days.
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FIRST CASH FINANCIAL SERVICES, INC. Payday loan payment to acct not credited payment to acct not credited December 22, 2015 - I was double charged at an establishment and was told i could not get my money back. after, speaking with a higher up rep of the company i finally received - of my payments back. Today, I went to pay my loan off and re barrow and now i am being told that i can not because i missed a payment. i have receipts for - and - payment. i contacted the district manager again. And this time i was told to leave the store and that was that. I explained to this person that i have receipts and he still would not honor what i had to say. at this point my contract is void because they did not hold up... |
FIRST CASH FINANCIAL SERVICES, INC. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect November 16, 2015 - SEVERAL MESSAGES WHERE LEFT ON DIFFERENT VOICEMAILS STATING I WAS GOING BE SUED AND COURT FILED AGAINST ME I CALLED THE - TOLD THEM MY SITUATION. I TOLD THEM I WAS NOT DISAGREEING ON PAYING THEM BACK ITS JUST IM IN FINACIAL HARSDSHIP I DIDNT APPRECIATE THE MESSAGES LEFT. ... |