Resources for resolving common issues with FIRST CASH FINANCIAL SERVICES, INC. products and services
You can reduce the number of unwanted calls from FIRST CASH FINANCIAL SERVICES, INC. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
FIRST CASH FINANCIAL SERVICES, INC. Payday loan payment to acct not credited payment to acct not credited December 22, 2015 - I was double charged at an establishment and was told i could not get my money back. after, speaking with a higher up rep of the company i finally received - of my payments back. Today, I went to pay my loan off and re barrow and now i am being told that i can not because i missed a payment. i have receipts for - and - payment. i contacted the district manager again. And this time i was told to leave the store and that was that. I explained to this person that i have receipts and he still would not honor what i had to say. at this point my contract is void because they did not hold up... |
FIRST CASH FINANCIAL SERVICES, INC. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect November 16, 2015 - SEVERAL MESSAGES WHERE LEFT ON DIFFERENT VOICEMAILS STATING I WAS GOING BE SUED AND COURT FILED AGAINST ME I CALLED THE - TOLD THEM MY SITUATION. I TOLD THEM I WAS NOT DISAGREEING ON PAYING THEM BACK ITS JUST IM IN FINACIAL HARSDSHIP I DIDNT APPRECIATE THE MESSAGES LEFT. ... |