Review and analysis of over 35 complaints against Amex
Amex consumers have reported over 35 official complaints related to Unsolicited issuance of credit card. Out of the 35 consumer complaints against Amex, 26% were disputed by the consumer (i.e. the consumer was not happy with how Amex responded to their complaint) and 100% were processed in a timely manner. 20% of consumer complaints against Amex resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 31% resulted in non-monetary compensation.
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Amex Credit card unsolicited issuance of credit card December 28, 2016 - In - of 2016, my American Express card was hacked. I called and asked that myself and my family members be issued new cards. The person with whom I was dealing with on the phone was very difficult to understand. The American Express representative apparently changed the terms of my credit card WITHOUT MY CONSENT. The company made some of my charges " billed over time '' and changed the terms of my payment to " minimum balance '' causing me to rack-up INTEREST! If I want a credit card with interest as a component, I would obtain a low interest Visa card, not some random American Express inte... |
Amex Credit card unsolicited issuance of credit card November 23, 2016 - American Express continues to send me emails informing me of my application for a new card or a replacement card. I have not applied for a new card. However, when calling the company to let them know, they insist upon me telling them my personal information ( SS # and address ) which I feel uncomfortable doing since I do n't know whom the email actually came from ( and whether it 's a phishing scam ).... |
Amex Credit card unsolicited issuance of credit card September 20, 2016 - Several years ago I had a Delta Airlines American Express card which I cancelled years ago. Recently American Express ( amex ) sent a new card in my name to my brother 's address that only needed activated. I live in -, my brother lives in -. I NEVER lived at that address. I thought that the card may not have been cancelled like I thought and this was a renewal of the previous account, but the card states member since -, which means it was just opened without my consent. This card is not presented as a pre-approved card requiring application on my part, but rather as a new card only r... |
Amex Credit card unsolicited issuance of credit card June 28, 2016 - American Express Credit cards refuses to remove my name from its mailing lists to received UNSOLICITED credit card offers weekly... |
Amex Credit card unsolicited issuance of credit card June 25, 2016 - I canceled my American Express card months back due to fraud and they continually sent me statements each month with a - balance and sent me a new card recently without my consent. I called them today to rectify the situation and to stop harrassing me but they would not talk to me without giving my personal info. I have no balance on the card and want them to leave me alone.... |
Amex Credit card unsolicited issuance of credit card May 12, 2016 - My mother, - -, died on - -, 2011 and shortly after an electronic application for a credit card with American Express was submitted using her date of birth and the name - -. The address used was in -, Massachusetts. I have not been able to obtain a copy of the electronic submission. I am the executor of the estate.... |
Amex Credit card unsolicited issuance of credit card April 28, 2016 - I recently contacted American Express regarding my - credit card, and was told my account would be transferring to - and I had no control over the $ - in credit on the account. - has severed ties with American Express, and have urged customers to get the new --issued card. I have had horrible and unacceptable experiences with -, both in terms of their customer service and attempting to use their product. I absolutely DO NOT want another - card. As I have been told by AME-, an account holder can only have - " line of credit '' with AME-, the amount of which is divided ... |
Amex Credit card unsolicited issuance of credit card February 25, 2016 - I have recently received a letter from - - credit card stating that they will be dissolving their relationship with - ( I currently hold the AME- - credit card ). They informed me that the account will automatically be converted to a - - -. I called AME- and asked that they " do not '' transfer any of my personal data or information to another financial entity ( - in particular ). After speaking with various people at AME- ( including supervisor - ), they informed me that the only way to stop the automatic transfer and the opening of the new account was for me to can... |
Amex Credit card unsolicited issuance of credit card November 24, 2015 - I received a letter in the mail from American Express attempting to get me to get their credit card. They acknowledge in the letter that I have outstanding debt with them. As part of the debt agreement, I was required to sign a statement that I would not ever apply for an American Express card again. I did not ask for this and consider this entrapment and harassment on their part. ... |
Amex Credit card unsolicited issuance of credit card November 2, 2015 - I have asked - - - to produce the original contract beating my signature on the authorization agreement for a few months now. The only thing they send is the letter I will attach and billing statements which do not legally prove that I requested the alleged account to be open in my name. ... |
Amex Credit card unsolicited issuance of credit card July 3, 2015 - I had an American Express credit card. I closed this card more than a year ago. About two months ago I got a bill for credit secure service charge on this card, which had been closed. The card no. ends in -. I called the credit card company agent on phone and explained the situation to him. I had not applied for credit secure service and I asked him how the charges were applied to a credit card that had been closed earlier. He agreed to cancel the charges and close the card again. Now again I am being subjected to the same experience. Somehow the credit card has been reopened and a charge f... |