Synchrony Bank Other Fee Complaints

Review and analysis of over 8 complaints against Synchrony Bank

Synchrony Bank consumers have reported over 8 official complaints related to Other fee. Out of the 8 consumer complaints against Synchrony Bank, 13% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Bank responded to their complaint) and 100% were processed in a timely manner. 88% of consumer complaints against Synchrony Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Other Fee Consumer Complaints


Synchrony Bank Credit card other fee

December 2, 2015 - Consumer serviceMy problem is that this Synchrony Bank - - did not apply my payment to the higher interest account instead it was a applied to thelower interest account ( Balance before payment $1500.00 after the payment $590.00 ) The higher interest account did not go down remains the same $4700.00 I have continued making the payments on this account never having any late payment. I had talked to the customer service dept before I made the payment they she assured me that the payment would beapplied to the higher interest account since I had already paid the payment due on the lo...

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Synchrony Bank Credit card other fee

November 29, 2015 - I have a care credit care with synchrony bank. I have had this card for several years, with no problems. However on my last billing cycle I had an undeferred ( due in 25 days ) amount of $110.00 charged on -/-/- and a deferred amount for $83.00 ( due to expire -/-/-. I also was carrying a deferred interest charge ( due to expire -/-/- ) of $230.00. I wanted to avoid interest so I paid $190.00 on -/-/- ( the underferred amount of $110.00 plus the soon to expire $83.00 ). When I received my statement for this current cycle there was a $2.00 service fee and a bal...

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Synchrony Bank Credit card other fee

November 17, 2015 - About JC Penny Credit Card. I found - of $2.00 minimum interest charges in -/-/15 and -/-/15 statements. I called JC Penny Credit Card around -/-/15 to ask why and they explained they were on the purchase I made on $5.00 on -/-/15, which went to the remaining " promotional '' rate of balance and therefore those charges were made. First, no explanation until the call that that amount went to that kind of balance. -, the lady on the phone waived those - $2.00 charges ( total of $4.00 ) and I confirmed online that those charges had been refunded a few da...

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Synchrony Bank Credit card other fee

November 17, 2015 - In -, I had a - and went to see a dentist who told me that I needed to have at least - would continue to come back. The dentist told me that the cost of the procedure would be $1500.00 copay. I could not afford to pay that so I went to see another dentist -. -/-/- I went to another dentist - and was quoted $1200.00 for the same problem including -. I told them that I did not have the copay of $1200.00 but i wanted to have my -. The doctor sent to me receptionist who told me that a company called care credit can offer me a credit card to cover the cost. I agreed ...

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Synchrony Bank Credit card other fee

November 16, 2015 - I have promotional ( no interest for 6 months ) balances on a Care Credit card. I have paid extra to be sure that the non-promotional balances ( $120.00 from -/-/2015 ) was paid in full. However, I have been accruing a 'minimum interest charge ' for the non-promotional balance for the last couple months. I did a chat with a representative from the company who reports they applied my payments as required by law. The law states that the highest interest rate needs to be paid off first - all of my charges are at the same interest rate, only the non-promotional charge is actually accruing ...

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Synchrony Bank Credit card other fee

November 8, 2015 - Recently I had filed a complaint with your agency against Synchrony Bank - regarding a $25.00 Fee along with Interest charges applied - my account for the - Payment Method which according - all of these Shop @ Home TV Programs are interest free & I believe I was Correct because Synchrony Credited back - my - Account all of the interest charges.So I decided - check My Synchrony /- or - Acct and low and behold over $450.00 in interest charges have been applied - my account even though - States on their program - is Interest Free. ...

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Synchrony Bank Credit card other fee

October 27, 2015 - My dog had to undergo emergency surgery last year. To finance it, I opened up their recommended CareCredit account with Synchony bank - first year 0 % financing. I made my payments throughtout the year, realizing that I needed to do something with the remaining - balance now. I pulled up account - they just added a - interest charge!! I realize that this is probably in their fine print, but this is grossly taking advantage of people who can least afford it at a time when we can least afford it. I 'm good for my debts, but this is ridiculous. ...

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Synchrony Bank Credit card other fee

October 20, 2015 - I purchased an HVAC system through Lowes Home Improvement on my lowes Credit card. I signed a contract on -/-/2015 for Installed services by -/-/2015 with the only condition of weather permitting. The final installed date was -/-/2015. There was no weather delays. The installer stated that his schedulling was first come first serve. Charges began accruing on the credit card begining -/-/2015. I asked Lowes to refund only the credit charges due to the failure to meet the terms of the contract and considering the fact that charges accrued on the service even when the service had not ...

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