Review and analysis of over 5 complaints against Sterling Jewelers Inc.
Sterling Jewelers Inc. consumers have reported over 5 official complaints related to Closing/Cancelling account. Out of the 5 consumer complaints against Sterling Jewelers Inc., 60% were disputed by the consumer (i.e. the consumer was not happy with how Sterling Jewelers Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Sterling Jewelers Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Sterling Jewelers Inc. Credit card closing/cancelling account September 23, 2016 - I have a sterling inc account with bot Kays and Jareds for almost 2 years with no missed payments in this almost 2 year time frame.I was in a Jareds store and trying to do a purchase for a ring which was said to be a layaway on this ring, So the associate updated my address and called Jareds and did a unauthorize pull of my credit also.My Jareds account was closes which I was find with.So upon going to Kays store to purchase my husbands anniversary ring, I was told my Kays account was closed also.So the store called and they said it was due to high balances on other accounts, but I have had hi... |
Sterling Jewelers Inc. Credit card closing/cancelling account September 8, 2016 - I have had a Kay Jewelers Credit Card for about 6 years now and had never missed a payment. -/-/2016, I was late for the first time ever by about a week on a payment because i had just had my daughter and was on maternity leave and had totally forgot to make the payment. Kay Jewelers contacted me and I made the payment over the phone with them and apologized for forgetting to make the payment. They told me no worries and everything was fine. I visited a Kay Jewelers in -/-/- to attempt to purchase my daughter an earring because she had lost one. When the store manager attempted to charg... |
Sterling Jewelers Inc. Credit card closing/cancelling account May 17, 2016 - JARED 'S JEWELERS CLOSED MY CREDIT CARD ACCOUNT THAT HAD ALWAYS BEEN IN POSITIVE STANDING FOR OVER 3 YEARS. I NEVER RECEIVED ANY NOTIFICATION BY PHONE OR MAIL THAT MY CREDIT CARD ACCOUNT WAS GOING TO BE CLOSED. I HAVE BEEN AN OUTSTANDING CUSTOMER WITH THAT CREDIT CARD ACCOUNT. I WAS EMBARRASSED WHEN I TRIED TO GO AND MAKE A PURCHASE AND THE CARD WAS DECLINED. I FELT AS IF THE COMPANY WAS DISCRIMINATING AGAINST ME BECAUSE OF MY CREDIT RATING OR SOME OTHER FACTOR THAT MADE THEM CLOSE MY ACCOUNT. ... |
Sterling Jewelers Inc. Credit card closing/cancelling account March 30, 2016 - Today I logged into my - account only to find out it showed a $6400.00 credit line ( with a $0.00 balance ) from Kay Jewelers had been closed TODAY ( -/-/2016 ). I have not received any correspondence whatsoever in regards to my card ( aside from just having received a brand new card in the mail ) and as far as I am concerned my account was in very good standing. Upon reaching out, I was advised that they have a standard policy of deactivating accounts that have not been used in a certain amount of time. Now this is complete, absolute and utter - - they do n't reach out to... |