Review and analysis of over 63 complaints against TCF National Bank
TCF National Bank consumers have reported over 63 official complaints related to Loan servicing, payments, escrow account. Out of the 63 consumer complaints against TCF National Bank, 21% were disputed by the consumer (i.e. the consumer was not happy with how TCF National Bank responded to their complaint) and 95% were processed in a timely manner. 13% of consumer complaints against TCF National Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 29% resulted in non-monetary compensation.
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TCF National Bank Mortgage loan servicing, payments, escrow account September 8, 2016 - We had a 5 year balloon payment with TCF National Bank. It expired in - 2016, and my wife and I signed a Maturing Closed-End Loan Modification Agreement on - -, 2016. TCF still bills us at the old rate, saying that we are now $2200.00 overdue in our mortgage payment. We are not overdue. Every payment has been paid on time and for the new amount. I have called TCF and they do nothing to rectify the situation.... |
TCF National Bank Mortgage loan servicing, payments, escrow account May 3, 2016 - We have a - and - mortgage with TCF bank. The - mortgage has an interest rate of 6.40 % and the - has an interest rate of 4.99 %. We have had both of these mortgages for a long time and our house is upside down in debt. All we are trying to do is get our interest rate lowered to a reasonable rate. I have, for the past 2 years, been dealing with several mortgage brokers at several locations who say there is nothing they can do, I ask them to pass the information on to their supervisor they take my name and # and I never get a phone call. We have been struggling to make the payments,... |
TCF National Bank Mortgage loan servicing, payments, escrow account January 12, 2016 - I have paid my line of credit with TCF in -/-/-. I called and asked for my account to be closed. I was told that I need to sent a fax, which I did. However, I had a servicing fee of $50.00 assessed on -/-/- for a balance of - during -/-/-. I called again and I was once again asked to send a fax. I did send a fax together with the following email ( to -- - -- - ) : **** email copy***** Dear TCF representative, I, - - - , would dlike to close my account -. I have paid my loan and do not need the credit line anymore. I would like to ask ( ... |
TCF National Bank Mortgage loan servicing, payments, escrow account January 8, 2016 - Starting in about - 2015 I started wondering why my account had not gone down in 10 years. It had only gone down $800.00 in 9 years. I had made extra payment amounts from the beginning. I made $450.00 payments for almost 2 years. None of the extra $40.00 made it to my Principal. ( Attached doc ) They were used just for interest. For many years I was under the impression that this loan was like any other loan - it 's a set amount and it does n't matter when you pay it as long as you are not late. I was making - payments at - time sometimes - little did I know that this loan does ... |
TCF National Bank Mortgage loan servicing, payments, escrow account August 20, 2015 - This is a new complaint about TCF Bank. Piggy backing complaint -. As most of the issues from the above complaint have been resolved after about - months of - from TCF Bank, we have repeatedly asked TCF Bank to send corrected statements for this - mortgage account with an amount due and due date. This has not been completed yet and we have spoke to many TCF people. We paid our - - mortgage payment and the clerk said she would send an updated statement - days ago and still no statement. We have asked - in TCF call center in Colorado, - - VP in - TCF, as well as ... |
TCF National Bank Mortgage loan servicing, payments, escrow account May 13, 2015 - Have been requesting a release on a Deed of Trust that was paid off on -/-/-. I was told to email which I did on -/-/- to --. I received to response back. I called on -/-/- and spoke with someone named - at -. Told me he would get back to me by the end of the day but never did. I called again on - and he told me that we needed to send in the form to close out the account which I sent faxed in on -/-/-. I have not been able to still get this released! ... |
TCF National Bank Mortgage loan servicing, payments, escrow account April 20, 2015 - I have a 30 year fixed mortgage with TCF bank. My monthly payment is - due on the -. I paid it on the - and they only applied - to my principal. the rest went to interest. They distribute my payment unevenly every month. I have never been late. I think the distribution is grossly unfair. I have written to the bank president who said that when the payment is not paid on the -, more goes to interest. I understand that, but $1000.00 to interest and - to principal? Can you help please. ... |