Review and analysis of over 10 complaints against JPMorgan Chase & Co.
JPMorgan Chase & Co. consumers have reported over 10 official complaints related to Other transaction issues. Out of the 10 consumer complaints against JPMorgan Chase & Co., 30% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase & Co. responded to their complaint) and 100% were processed in a timely manner. 30% of consumer complaints against JPMorgan Chase & Co. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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JPMorgan Chase & Co. Money transfers other transaction issues February 5, 2017 - -/-/17 I transferred $1300.00 and $1.00 dollar to my mother through QuickPay service provided by Chase using my smart phone. My mom did not receive $1300.00 but she did receive $1.00. -/-/17 I transferred $400.00 to my mom and she never received the $400.00. I have transferred in total of $1700.00 that she did not receive. My mother received a text from Chase stating that I sent her money through QuickPay and they are processing the transaction. -/-/17 at - I filed a claim with Chase over the phone. They let me know that $1700.00 went to someone else 's a... |
JPMorgan Chase & Co. Money transfers other transaction issues November 1, 2016 - We have attempted to wire money to a escrow account for two days without success. The first transfer attempt failed because the account number was improperly submitted, the second attempt we were told was a failure to initiate the transfer after the account numbers were corrected. We have traveled more than - - miles in an effort to correct the problem, plus have made several phone calls without the problem being corrected, just promises that were that were not kept.... |
JPMorgan Chase & Co. Money transfers other transaction issues September 23, 2016 - On the morning of -/-/2016 I went in to my local credit union, - - -, and initiated an international wire transfer. On -/-/-, I went back to my credit union to inquire about the wire, because it had not been received at the other end. They said that they would send an inquiry to JP Morgan, because that 's who they use for International wires. They said I had to wait a week for an answer. So on -/-/- I went back to my credit union again and they gave me the proof that they sent the money to Chase, but could not get anything in writing from Chase confirming that Chase had se... |
JPMorgan Chase & Co. Money transfers other transaction issues September 9, 2016 - Dear Sir/ Madam, I am a freelance journalist who worked recently for - in New York . On - - -, - Newspaper erroneously instructed their bank, Chase in New York, to pay $2500.00 into an - - - account of mine, even though - had been under receivership since -/-/- the previous year following a corruption scandal ( additionally, the account been closed in - -, so no longer existed ). - has since learned from Chase in New York that the funds first went to -, then to - for further credit to - -. Chase in New York has told us that - now has t... |
JPMorgan Chase & Co. Money transfers other transaction issues August 26, 2016 - My name is - -. I currently bank with Chase. They have a service called -. I have used this service in the past successfully. On trying to use this service again, I just found out that they changed it. The person receiving the funds is now required to submit their financial information to a third party called " - - '' My con plant is that I was never asked about this, or any discussion submitted The Chase financial institution, without my permission has required my friends to submit thier financial information to an unknown third party with unknown and unvetted credentials. T... |
JPMorgan Chase & Co. Money transfers other transaction issues July 25, 2016 - I recently used Chase Quickpay to sell a pair of concert tickets I could no longer use. The buyer sent payment through Chase Quickpay, which I accepted. After the payment was accepted, I gave him the tickets. The next day I got an email that said the transaction had been cancelled. When I called Chase customer service I was told that everything looked fine on their end and that it would just take a couple days to process and that I should receive the funds by Tuesday. I logged in again on Monday and saw that the money had been reversed with the note that it was cancelled. I called customer s... |
JPMorgan Chase & Co. Money transfers other transaction issues July 23, 2016 - There was a bill pay processed from my JP Morgan Chase account on -/-/2016. The funds were directed to a closed account with - Card Services. The funds ( $3000.00 ) were processed on -/-/2016 at - EDT. There is not a trace number available. The funds were accepted at -/-/- at - am. When I noticed the funds had not gone to the correct account I went into the local branch and spoke with - - Chase Private Client | Private Client Banker | - ID - | - - - - -, - , FL - at which time she told me there is nothing that Chase can do and to con... |
JPMorgan Chase & Co. Money transfers other transaction issues July 17, 2016 - I have already filed a complaint against -, so this complaint is relevant only to Chase Bank. As I have learned, - ( a subsidiary of - ) collects and processes ACHs through Chase Bank. I do not have nor have I ever had any accounts with -. On -/-/16, I notice an unauthorized debit for $2000.00 from my - account from " - PYMT '', which overdrew my checking account by about $500.00. I go down to a - Branch in New Hampshire and tell an employee about this ( I think the branch manager ), and I am told in no uncertain terms that ACH transactions that are currently p... |
JPMorgan Chase & Co. Money transfers other transaction issues April 1, 2016 - As a favor to a friend, I setup a Chase Quick Pay account linked to my credit union checking account. This person 's relatives would send money through Chase Quick Pay where I would get an email to login and to accept this money. I would do so and after 1-2 days, the money would show up in my checking account. I would then proceed to withdraw that money for the person it was intended for. The last transfer for $170.00 was deposited to my checking account on -/-/2016. I noticed today however, that the money was reversed by Chase and taking from my account on -/-/2016. I would assume that ... |
JPMorgan Chase & Co. Money transfers other transaction issues March 10, 2016 - On - -, my office ( Home Loan Alliance Title ) initiated an outgoing wire from our escrow account held with Chase Bank. The wire we requested was for $100000.00, sent to - - -. This wire was to pay off a current mortgage lien. 14 days ago, when we initiated this wire, the funds were deducted from our Chase account by Chase and showed completed. Yesterday I was notified by Chase the wire was not sent to the recipient, - - -. It was instead held for review and Chase now needed further verification in order to release the wire. It 's been held for14 days without notifica... |