JPMorgan Chase & Co. Complaint

JPMorgan Chase & Co. Money transfers department,

Domestic (US) money transfer Other transaction issues Florida

There was a bill pay processed from my JP Morgan Chase account on -/-/2016. The funds were directed to a closed account with - Card Services. The funds ( $3000.00 ) were processed on -/-/2016 at - EDT. There is not a trace number available. The funds were accepted at -/-/- at - am. When I noticed the funds had not gone to the correct account I went into the local branch and spoke with - - Chase Private Client | Private Client Banker | - ID - | - - - - -, - , FL - at which time she told me there is nothing that Chase can do and to contact -. Which we did and - opened an investigation. The account number it was sent to is a - account, however, it was always sent to - Card Services. I 've contacted -, they sent me to - - and NONE of the - banks involved claim receipt of the $3000.00. I spoke with - persons on the phone with JP Morgan Chase ( - - online banking who sent me to - with Senior Services who sent me to - with online claims ) and

as to where the money is located. The funds are somewhere in virtual land and someone is collecting interest or enjoying a vacation. I have been patient as it has been over two months. I have nowhere else to turn. I spoke with - people at - - and - people at - Card Services on the day of -/-/2016. There is no account in my name, social security number, or account number at those institutions. This is absolutely unacceptable and there is ALWAYS a way to track a transaction. My husband is director of information security with - -. There is a way to locate my money. At this point in time it is theft and JPMorgan is being dishonest and discriminatory.