Bank of America Money Was Not Available When Promised Complaints

Review and analysis of over 40 complaints against Bank of America

Bank of America consumers have reported over 40 official complaints related to Money was not available when promised. Out of the 40 consumer complaints against Bank of America, 13% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 100% were processed in a timely manner. 38% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.

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New Money Was Not Available When Promised Consumer Complaints


Bank of America Money transfers money was not available when promised

March 28, 2017 - On -/-/- I made an international transfer on line at bank of America as i have in the past. The funds were for a reservation at a vacation resort for myself and my family. Despite the fact that if I check on the bank website the transfer is completed, the funds were never received. Attempts tocall the bank at the number indicated were unsuccessful....

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Bank of America Money transfers money was not available when promised

December 27, 2016 - Failure to help with issues regarding a foreign currency wire transfer from family I 'm a - dad and have been with Bank of America for about 10 years, receiving foreign wire transfer from family abroad on a monthly basis. My dad sent money for the Holidays ( on - ) which was not received on the account after more than a week ; I reached out to BofA on - where an agent told me compliance reviewed the issue and I would get the money within a day ; called back on - after no receiving it and being told that compliance would reach out to me with questions. I called on Tuesday - where...

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Bank of America Money transfers money was not available when promised

August 5, 2016 - On -/-/2016 I received a call from - - -. I spoke to - -. He reported he had an investor whom wanted to purchase my timeshare. I received a welcome letter. He requested a high resolution drivers license picture ID and to sign the letter of intent. He then returned a call and stated the sale would go to the senior escrow manager - -. Both - - - and - - with - - - in - Colorado were very convincing. - - stated I would need to pay closing fees. This fee would be $5100.00. He then explained the buyer would reimbursed the fee. He was very co...

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Bank of America Money transfers money was not available when promised

July 22, 2016 - I requested international wire transfer at Bank of America on -/-/2016 to family member for medical assistant. I gave all the needed details and provided my EDL Enhanced Driver License ( which implies I am US citizen ). was charged $45.00 transfer fee + $7.00 other fees. The remittance transfer receipt indicated that the funds will be available on -/-/2016 or sooner. Funds were not available after 2 weeks of the wire transfer which triggered me to go to the bank and met again with same Bank of America representative. She said they need more information. she asked if am US citizen and s...

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Bank of America Money transfers money was not available when promised

April 14, 2016 - i bought a - on - i wired - to - - IN - I TOLD HIM I WOULD PAY THE OTHER - IN PERSON I WIRED THE MONEY THAT AFTERNOON AND LEFT TO - AT - THAT MORNING. - CALL ME AT - WHEN I WAS ALMOST THERE TO THE ADDRESS WITH THE TRUCK DRIVER AND SAID HE HAD TO GO TO - ON ANOTHER MATTER SO - COULDNT BE THERE SO I CALL MY BANK TO STOP TRANSFER UNDER A FRAUD AND CALLED THE - STATE POLICE TO HOLD ACCOUNT MA- FROM THE - STATE POLICE SEIZED THE TRANSACTION AND - SAID THEY NEVER GOT TO YOUR MONEY AT BANK OF AMERICA AND THAT THE MONEY WENT TO - BANK OF AMERICA SO TH...

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Bank of America Money transfers money was not available when promised

October 2, 2015 - Per my conversation with CFPB on -/-/15, I am submitting a new complaint based on my original claims and allegations against Bank of America, but will be providing new/additional information, such as a better Bank of America contact to reach out to, i.e. preferably outreach to Bank of America 's CEO/Corporate Headquarters versus a random consumer resolutions center. ...

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Bank of America Money transfers money was not available when promised

August 17, 2015 - We send the money in - but they still do n't receive the transfers with send on the -/-/2015 ...

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Bank of America Money transfers money was not available when promised

July 25, 2015 - I sent - to someone with - in -, - last - -, 2015 though my bank. It was international money transfer. I came to know that i sent it to him by my mistake. I had called - several times to send it back to my account but they kept telling me to talk with him for his approval but i dont know him. I dont have or dont know his phone number. His bank told me to send an email to them what my problem was. so i emailed to them several times and they ignored me for a long time. I was angry. When i called the bank, i needed my money back asap and they said they cant do anything becaus...

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Bank of America Money transfers money was not available when promised

June 29, 2015 - On Wednesday, - at approximately - pm duplicate payoff wires were sent from - - - - account to payoff a Seller 's Bank of America mortgage. Payoff attached. The payoff amount sent in duplicate is $140000.00. Wire confirmation attached. The wire hit BOA 's account early Thursday morning of the -. I called BOA payoff department and informed them of the duplicate payoff. -, our bank did the same. Since approximately - on -, BOA stated the recall for the wire to return to the sender ( - ) has been approved and sent. However, we have yet to receive the funds. We h...

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Bank of America Money transfers money was not available when promised

June 26, 2015 - My friend and I used my another friend 's phone number and sent - dollar to him on -, and we were - in Bank of America - But the friend never received the money. I went and called to Bank of America lots of times, and the assistant said that the money was transferred to the another person who has same phone number with my friend, which means there are 2 people have same phone number. The assistant also said that they tried to call the person and got my money back, but it did n't work. ...

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