Bank of America Money Transfers Complaint

Bank of America Money transfers department,

International money transfer Money was not available when promised California

I sent - to someone with - in -, - last - -, 2015 though my bank. It was international money transfer. I came to know that i sent it to him by my mistake. I had called - several times to send it back to my account but they kept telling me to talk with him for his approval but i dont know him. I dont have or dont know his phone number. His bank told me to send an email to them what my problem was. so i emailed to them several times and they ignored me for a long time. I was angry. When i called the bank, i needed my money back asap and they said they cant do anything because they said i am not a - customer and i must speak to the receiver. I was stuck and told his friends to communicate with him for me. He was so angry because he was not allowed to give me his phone number then he decided to close his account after he told his bank to transfer my money back. His friend notified me that my money was on way to my account but the fund was never wired for - months!!! I even stopped by my bank about that many times so my bank contacted their wiring dept to request what happened to my fund and where it was. They found that my fund IS STILL AT - ACCOUNT. My bank from - different locations requested it to - to wire it back to my account several times but - refused to do it for no reason. Why?