Bank of America Money Transfers Complaint

Bank of America Money transfers department,

Domestic (US) money transfer Money was not available when promised Washington

My friend and I used my another friend 's phone number and sent - dollar to him on -, and we were - in Bank of America - But the friend never received the money. I went and called to Bank of America lots of times, and the assistant said that the money was transferred to the another person who has same phone number with my friend, which means there are 2 people have same phone number. The assistant also said that they tried to call the person and got my money back, but it did n't work.