Review and analysis of over 18 complaints against Synchrony Bank
Synchrony Bank consumers have reported over 18 official complaints related to Communication tactics. Out of the 18 consumer complaints against Synchrony Bank, 0% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Bank responded to their complaint) and 100% were processed in a timely manner. 11% of consumer complaints against Synchrony Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 39% resulted in non-monetary compensation.
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Synchrony Bank Debt collection communication tactics used obscene/profane/abusive language December 15, 2015 - After repeatedly attempts of me telling them no. I ca n't make out start a payment today, I got transferred to the manager on duty. Right of the bat she spoke to me as an inferior. She would ask questions while taking but not stopping to give me a chance to answer. When she did stop I would start to answer the first party of get questions then she would start back up and start taking over me talking. I asked her to let me answer and she would just keep talking over me and not let me get one word in. I was getting really frustrated. I mentioned I was thinking about filling bankruptcy, she accus... |
Synchrony Bank Debt collection communication tactics frequent or repeated calls December 2, 2015 - Recently opened up a Walmart credit card under a promotion of no interest for 24 months if your purchase exceeds a certain amount ( which mine did ). I purchased merchandise in preparation of grad school with the intent of paying a little back from each paycheck I receive from the school. I paid three payments then when the fourth one was due it slipped my mind as I became extremely busy with papers, homework, etc. I thought it was due -/-/- when in reality it was due -/-/-, but I found this out because after i missed the deadline ( 7 days later ) i started receiving calls from a rob... |
Synchrony Bank Debt collection communication tactics frequent or repeated calls November 30, 2015 - GE Capital called - times between -/-/15 and -/-/15 about my Sam 's club credit card. My hours were cut at work from - to - per week so my -/-/- payment I could only pay them $100.00 instead of $180.00. The - times they called they wanted the other $83.00 even though I told them my hours had been cut and this was all I could afford. They conyinued to call stating they were tacking on late fees until I finally blocked the calls on my phone. I believe this is harassment. I 'm sorry I ever got an account with them. I have n't used the card in over 3 years and al... |
Synchrony Bank Debt collection communication tactics frequent or repeated calls November 24, 2015 - I received a call from - which belongs to a - - -. They left no message. When I checked my credit report this appears to be an old American Eagle credit card through GE Bank? I believe that this paid in full through a third party years ago as I do not have an account with them now. I have not received any written notice of this attempt to collect this debt and I will request that they Cease and Desist any further collection attempts. ... |
Synchrony Bank Debt collection communication tactics called after sent written cease of comm November 17, 2015 - I had lost my job and informed care credit regarding it in a certified letter stating to stop calls. And I would take care of the bill once I got other things caught up. Yet I still get calls from them several times a day from them and any affiliation. I want to file a complaint against them for frequent calling after requesting a cease to it. They call several times a day, including within at least 2 to 3 calls in a few hour period. Also have tried calling my wife to get in touch with me. ... |
Synchrony Bank Debt collection communication tactics used obscene/profane/abusive language November 14, 2015 - I, -, received - collection letters from - - - where they are showing the bar code in plaint view for anyone to see. To be clear here, I choose " Communication Tactics '' and choose the third option " Used, obscene, profane or other abusive language. '' I could not find an exact description of my issue with respect to the - Code. Showing the " - Code '' is a FDCPA violation of section -/-/-f ( 8 ). And in their first letter I received from them, they are violating the FDCPA by only allowing me three options to resolve my account. SECURE ONLINE PORTAL, PAY BY MAIL,... |
Synchrony Bank Debt collection communication tactics frequent or repeated calls November 14, 2015 - Synchrony Bank repeatedly calls multiple times a day, sometimes about every two hours between their allotted harassing time. They always use a masked telephone number, presumably so I ca n't block whatever number they are calling from. Since my cell phone is also my work phone, their repeated calling disrupts my everyday work. ... |
Synchrony Bank Debt collection communication tactics frequent or repeated calls November 12, 2015 - This particular phone number called five times yesterday and four times already today ( -/-/15 ), but will not leave a voice mail. When i searched the phone number, it shows repeated complaints about this being a debt collection agency called GE Money Bank that makes repeated calls to individuals on the same day or even just one day after a payment is due on a debt. I am not late on any debt payments and do not have an account affiliated with this group that I am aware of. And, it appears I will have to block them to get them to stop calling my cell phone. ... |
Synchrony Bank Debt collection communication tactics frequent or repeated calls November 7, 2015 - Getting 6 or more phone calls from Synchrony bank at all hours. From - - to - - ... |
Synchrony Bank Debt collection communication tactics frequent or repeated calls October 30, 2015 - The problem is that I have asked them to call me with a phone number showing and they continue to call on unknown. I have no idea if the caller is really them and refuse to give any information. ... |
Synchrony Bank Debt collection communication tactics frequent or repeated calls October 27, 2015 - These people ( - ) call almost every hour from - - -. When I answer the phone, they hangup. They have called repeatedly for two weeks. I looked their number up on google and found out that it is a collection agency for Sam 's Club - ... |
Synchrony Bank Debt collection communication tactics frequent or repeated calls October 12, 2015 - I submitted a payment to Synchrony Bank on -/-/15 regarding an credit account with Ethan Allen furniture. In the 3 days, from - I received - calls from Synchrony Bank - including calls on Saturday and Sunday. This level of harassment is unacceptable. ... |
Synchrony Bank Debt collection communication tactics frequent or repeated calls October 11, 2015 - i lost my business and lost almost - doller and my debt collecting companies were keep calling frequently and any how i managed to pay off all their debt and i made settlement on time, but the have destroyed my credit score history and they put as a charged off account on my credit report. i need please attention to the issue ... |
Synchrony Bank Debt collection communication tactics frequent or repeated calls October 2, 2015 - I have a - credit card, which is handled by Synchrony bank. I 'm receiving abusive and harassing phone calls from Synchrony bank from the phone number - - - - -, which is a skype number. Collection activity has been outsourced to people in -, in the -. They are obviously not aware of the FDCPA, because when I asked if they knew about it, they said no. I asked because they have violated the law multiple times with me. First, they call me FOUR times daily, every day for the past week. That 's harassment. Second, I asked them to cease contact, as I am aware of the debt. Fu... |
Synchrony Bank Debt collection communication tactics used obscene/profane/abusive language October 2, 2015 - My husband had agreed to repay the loan on a monthly installment plan. This particular company has been debiting his checking monthly for the past twelve months in the amount of $110.00. We received a letter from the collection company indicating we were not making payments on the loan. I called to inquire as to the status of this account. I first spoke with a young man by the name of -. He was not able to help me so he transferred the call to his manager, -. - explained to me that the letter was a mere formality to notify the customer that the contract needed to be re-negotiated, e... |
Synchrony Bank Debt collection communication tactics frequent or repeated calls September 24, 2015 - They 've called me - times in 14 days ... and its still -. So, I 'm sure I 'll get a - more today. ... |
Synchrony Bank Debt collection communication tactics frequent or repeated calls September 21, 2015 - - - - calls me approximately - times a day. These calls begin before - -. They also continue to call me at work, even after they have been told by my employer that this is not allowed. Sometimes they call me every - minutes all day long. They have been notified that they are not allowed to call me with this frequency. They continue to do so. When I asked them for an address so that I may file a complaint against them, they would not give it to me. ... |