Synchrony Bank Debt Collection Complaint

Credit card Communication tactics used obscene/profane/abusive language

Synchrony Bank Debt collection department,

Credit card Communication tactics Used obscene/profane/abusive language Texas

I, -, received - collection letters from - - - where they are showing the bar code in plaint view for anyone to see. To be clear here, I choose " Communication Tactics '' and choose the third option " Used, obscene, profane or other abusive language. '' I could not find an exact description of my issue with respect to the - Code. Showing the " - Code '' is a FDCPA violation of section -/-/-f ( 8 ). And in their first letter I received from them, they are violating the FDCPA by only allowing me three options to resolve my account. SECURE ONLINE PORTAL, PAY BY MAIL, and PAY BY PHONE. It is like I have no other option but the - that are given to me. Then they reverse themselves and tell me " Unless you notify this office within thirty ( 30 ) days after .... '' This of course is my mini-miranda rights. This is also a violation of the FDCPA and Texas - -. They have been sued in the past for the very same things they have done to other consumer. Just recently - - - - -, -, the same bar code matter went before the court and the Defendant debt collector lost in the Memorandum that came out in -/-/-. In the attachment is a copy of the letter I received and some recent court cases brought forth by other consumer like myself.

Synchrony Bank customer in Texas
Nov 14, 2015

* Source: CFPB Complaint Database

Synchrony Bank response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more