Review and analysis of over 160 complaints against Ditech Financial LLC
Ditech Financial LLC consumers have reported over 160 official complaints related to Communication tactics. Out of the 160 consumer complaints against Ditech Financial LLC, 20% were disputed by the consumer (i.e. the consumer was not happy with how Ditech Financial LLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Ditech Financial LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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Ditech Financial LLC Debt collection communication tactics called outside of 8am-9pm June 24, 2016 - Ditech calls all times of the day and night the representative is rude and disorderly. The supervisor is never available and the person who is representing me is rude and nasty... |
Ditech Financial LLC Debt collection communication tactics frequent or repeated calls December 25, 2015 - Ditech calls repeatedly on my home phone and our cells, even though we have repeatedly asked them NOT to contact us via phone. We are not behind on our mortgage payments. I am tired of the daily harassment! ... |
Ditech Financial LLC Debt collection communication tactics frequent or repeated calls November 1, 2015 - Arrange a - part payment on the mortgage, An uncontrollable emergency expense came uo and I had to cancel the - payment. Repeated told to pay this and to borrow it any way possible so the company could get it 's high mortgage payment. I told them I was modifying the mortgage and told okay but need to pay us now. Threats to do legal action continued daily. ... |
Ditech Financial LLC Debt collection communication tactics frequent or repeated calls September 28, 2015 - Ditech ( formerly Greentree Servicing ) has repeatedly called my place of employment, harrassed secretaries, and requested to speak to my boss. Moreover, callers have called siblings, cousins, and even elderly grandparents to ask for contact information ( which they currently have ). In each instance, the caller from Greentree and/or Ditech have stated that they are representing my Mortgage company. Additionally, each time that I have spoken to the caller, she is rude and occasionally curses. I have often requested to speak to a supervisor ; however, the caller has refused and at times has hun... |
Ditech Financial LLC Debt collection communication tactics frequent or repeated calls September 11, 2015 - Multiple representatives continue to call me daily although I have advised them when I will make a payment. I receive at least - calls a day at home and at work. I have told them I will make a payment soon, but they continue to call multiple times a day to continue to pressure me into making a payment. ... |
Ditech Financial LLC Debt collection communication tactics frequent or repeated calls June 20, 2015 - This is a multiple issue report on Greentree Servicing. Greentree purchased my personal loan from - ( despite me paying - every month ) and has been terrible ever since. The - call I ever received from them was a threat to go to court, despite having never heard of them or being aware that - had sold my loan to them. Past issues with them include them directly lying to me about filing for a deferment that they suggested because I was short on work that -/-/- so they said they would give me a deferment and I would n't have to make a payment in -/-/- ( this was request was ... |
Ditech Financial LLC Debt collection communication tactics frequent or repeated calls June 4, 2015 - Please refer to my original CFPB Case # -, the calls have continued as of -/-/2015. I have had - calls since this date. I have continued to make payments on time without fault, based on the arranged payoff agreement. All payments have been on time each month. Stop calling!! ... |
Ditech Financial LLC Debt collection communication tactics called after sent written cease of comm May 27, 2015 - Cease and decisist violation is - issue along with a refusal to consider important aspects of my situation. In mid 2009, when I was still current on my loans, - - and the associated financial problems forced me to request the lender to restructiure my with - Bank. This was a proactive request made in anticipation of future buget problems. There has never been a response to this request for restructuring the loan. In spite of sending the letter by Certified Mail, First Clss mail and FA-, I never received a reply. - months latter I sent a follow up to those lender. I have never re... |
Ditech Financial LLC Debt collection communication tactics used obscene/profane/abusive language May 20, 2015 - I had a mobile home in - - and moved west to -. I had - different people lease purchase and each one progressively destroyed the home more and more. I could not continue managing it and could not afford to fix it so I did voluntarily surrender the mobile home back to Green Tree. This was around -/-/2011. After they picked up the trailer a man called me and said I then owed them - dollars and how would I like to pay it. I explained financially there is no way I could pay a lot. I agreed that day to -/month. He told me they would review again in three months. I talked to that sa... |
Ditech Financial LLC Debt collection communication tactics called after sent written cease of comm April 27, 2015 - Please see and read the attachments. These can also be seen in complaint number -. I have highlighted the areas for you and Green Tree. At the bottom of page - of the attachment to THIS complaint it CLEARLY states to cease ALL TELEPHONE COMMUNICATION ... ... Yet they choose to ignore the cease and desist statement. They have called on -/-/2015 and again on -/-/2015. Also in complaint - Green Tree replied to you as follows : '' Green Tree Servicing , LLC said : Explanation of closure Green Tree is unable to locate an account with the infomration provided. We ask that you pr... |