Resources for resolving common issues with Harpeth Financial Services, LLC products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Harpeth Financial Services, LLC and work to get a response. After your complaint is forwarded, Harpeth Financial Services, LLC has 15 days to respond to you and the CFPB. Harpeth Financial Services, LLC is expected to close all but the most complicated complaints within 60 days.
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Harpeth Financial Services, LLC Payday loan can't stop charges to bank account can't stop charges to bank account March 23, 2017 - Advanced Financial -, TENNESSEE Issues : 1 - Charged fees or interest I did n't expect 2 - Ca n't stop lender from charging my bank account I 'm just VERY dissatisfied with their business practices with the - and auto taking my payment 's when I 'm not set up for auto pay - customer service rep verified I was NOT set up as Auto Pay When I first got help from customer service due to my financial situation ( unemployed ) I was under the impression they were going to suspend the interest so what money I could pay at the time would take down the principle balance. As well as keep my account ... |
Harpeth Financial Services, LLC Consumer Loan problems when you are unable to pay February 12, 2017 - I took out a flex loan -/-/2016 shortly after the loan was taken out my child was - and I became late on all my bills. I contacted Advance Financial -/-/- and again -/-/- via telephone and I mailed a letter stating that I was aware of my account being behind and wanted to know if I could settle the account by making smaller payments and I received no response. I started receiving mailing from attorneys because I am being sued not only did they not respond they have now attached attorney fees and other fees. This will for sure force me into bankruptcy.... |
Harpeth Financial Services, LLC Consumer Loan managing the loan or lease February 3, 2017 - If I need to file bankruptcy, Advance Financial is the cause. I 'd been with Advance Financial for years as they offered both payday loans and a - cash loan with a total pay off of -. In - - I went in to Advance Financial and was told they had switched to a new flex loan that would " save me money '' but because it was so new the clerk did not no the details. That 's when things got out of control. I was making regular payments with automatic deductions from my banking account and not getting a bill. Three months later I went into the store and was told I only had $35.00 in cred... |
Harpeth Financial Services, LLC Payday loan charged bank acct wrong day or amt charged bank acct wrong day or amt November 6, 2016 - Initially I thought that the flex loan through Advanced Financial was exactly what I needed at the moment. After having always made my payments on time for well over a year. Last month they charged me twice causing me to default on - other accounts as well as overdraw my bank account. I have paid the principal off multiple times over. This cost me a lot of problems and a lot of money. I have never made a late payment on anything. I spoke with them they said they could not refund the money but that they would defer the interest. They did not. I spoke with him several times and what they said... |
Harpeth Financial Services, LLC Consumer Loan problems when you are unable to pay October 15, 2016 - I currently have a " flex loan '' with advanced financial based in -, TN, I am currently in the - - and have been for 7 years. I have called and emailed the company asking them to reduce my APR to 36 %. They have failed to do so. My loan was for - and currently with all the fees they want me to pay back over - they are trapping me in debt. How am I supposed to pay this back when they prey on me. This company needs to be investigated for fraud and abuse. Please Help... |
Harpeth Financial Services, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect October 11, 2016 - I recently missed a lot of work over the past 4 months due to - and other Medical issues. At the time I missed I had no PTO ( Paid Time Off ) and could not get FMLA approved. So I felt as if the only thing to do is take out - payday loans with - different Institutions. Due to the fact that I am in a Chapter -, with only 7 Months to go things could go really bad for me. I could be evicted if my rent is not paid and at - become homeless for I have no family or friends that can help me. The first was Advanvced Financial for $1600.00. They charge % 279.50 APR. My payments ar... |
Harpeth Financial Services, LLC Consumer Loan problems when you are unable to pay October 9, 2016 - I was involved in a accident which created a hard ship we are trying to pay on this thru a debt consoliation and sometimes have to skip or extend the payment but the advance financial company keeps calling creating us more stress than we already have, can they be contacted about this we are doing our best.... |
Harpeth Financial Services, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect September 3, 2016 - I had to get a payday loan and got it from Advance Financial. I was n't told about the high interest rates and they claim they do line of credit but when I ask about it they said I did n't qualify. The amount kept getting higher and higher until it was out of control. Every month I get a email from them and they have tried to access my old bank account and stating they will do it again next month.-... |
Harpeth Financial Services, LLC Consumer Loan managing the loan or lease August 25, 2016 - Advance Financial has automatically debited my account for - payments on another persons account. I helped this person out previously by paying her payment. However, I was never co-signer and I am not responsible for her account. Without my permission they have withdrawn - payments on 1 day for her account. I would like to know if there is anything I can do against this. at this point they are saying they can refund me in 3-5 business days, but in that time i have bills due.... |
Harpeth Financial Services, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect August 23, 2016 - Got a loan at Advance - in -, TN. was under the impression like every place you go you get a one time fee not a fee everytime you make a payment, been paying on this loan since -/-/2016 and has not got down not even a couple hundred have been paying $200.00 e/o week and statements show i pay a customary fee of $170.00 each time this is ridiculous how can they do business this way I 've paid more of customary fees than interest at this point, I also asked them about the installment loan which i thought that is what i got into looks like they did n't even do what I requested because ... |
Harpeth Financial Services, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect April 9, 2016 - I got an loan from Advance Financial based in -, TN. And I am inquiring if they can continue to charge me this outrageous percentage to pay them back. I told them I was in the military ( in the - - ) but they said I was fine and continued with the loan. ... |
Harpeth Financial Services, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect January 31, 2016 - I TOOK OUT A PAYDAY LOAN WITH ADVANCE FINANCIAL OF TN FOR AT OR AROUND - DOLLARS. I WAS GIVEN A SHORT FORM STATING MY MINIMUM BALANCE EVERY TWO WEEKS WAS - DOLLARS AND SOME CHANGE, AND GIVEN ANOTHER LOAN PAY AMOUNT OF - DOLLARS AND SOME CHANGE. HOWEVER, AFTER OVER - DOLLARS LATER I CHECK TO SEE WHAT I OLD AND THEY STATED MORE THAN I TOOK OUT. I WAS TOLD THAT IT WAS A 275 % INTEREST RATE ATTACHED TO IT, AND THAT I WAS ONLY PAYING THE INTEREST NOT THE PRINCIPAL. THIS WAS NOT E-PLAINED TO ME AT THE SIGNING OF THE LOAN, NOR ON ANY PAPER WORK I SIGNED. I WOULD NOT EVER TAKE OUT A LOAN T... |
Harpeth Financial Services, LLC Consumer Loan managing the loan or lease January 27, 2016 - I opened a payday loan with advance financial they immediately told me that because I took out a payday loan that I qualified for an installment loan also I ended up taking out the installment loan also. I may have made one payment on the installment loan before they told me they no longer offer payday loans or installment loans. They said I had to switch both loans to their new flex loan. Right after doing this I started asking a lot of questions which no one could answer. I spoke with a district manager who also could not explain how the loan works. This loan put me in a financial down hill ... |
Harpeth Financial Services, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect December 2, 2015 - I took out a loan with advance financial under the impression that I was taking out a signature loan only to find out later I was put into a loan that would never pay off. The terms of the loan were not fully disclosed to me. I feel that full disclosure was not given to me ... |
Harpeth Financial Services, LLC Payday loan charged fees or interest i didn't expect November 22, 2015 - I had a signature loan with this company and when I went in to make my payment I was told that I had to covert over to their flex pay loan. Initially If I made - payments I would have the loan paid off. I was tricked into changing over to this new loan with them. I was under the impression that I would still have the loan paid off when I made my - payments. When I went in to make my last payment I was thinking that I was paying the loan off and the balance was still - dollars. I feel that I was deceived and forced into a loan that I did not want. Full disclosure was give. I 'm a victi... |
Harpeth Financial Services, LLC Payday loan charged fees or interest i didn't expect November 21, 2015 - I applied for a pay day loan with this company on - as I have done several times. In times past I applied for a specific amount and was given a pay schedule which told me how many payments I had to make until the loan was paid. When I applied on the - I was under the impression I was applying for the same type of loan but the company changed the name of the loan to flex pay. I got a loan for - and thought I would be paying about - installments until the loan was paid. I called the company today to find out how much owed and I was shocked that I still owed over - and I 've made -... |
Harpeth Financial Services, LLC Payday loan charged fees or interest i didn't expect September 27, 2015 - I am writing this as a customer who feels as though Advanced Financial is ripping their customers off, I had a loan with this company off and on for two years it was an installment loan, well recently went into the store to renew it as I did n't have all of the money to pay and was told I had to switch over to their Flex loan or pay the balance in full, so I did. I have paid this company almost - on a - loan and only - has went to my principle ... they charge customer s over 200 % in interest but word the contract and the flyer they give you is very misleading. I also revoked authoriz... |
Harpeth Financial Services, LLC Payday loan charged fees or interest i didn't expect August 19, 2015 - We had a signature loan through Advance Financial and were made to switch it over to the new Flex loan product on -/-/15. We were never given a copy of our contract to look over. We were never told about the customary fees '' they hide under the heading of Interest charged ''. We were actually told the new product was like a credit card and was a much cheaper loan than what we had. That was a complete lie! With the signature loan, it is broken into 7 payments upon which time it is completely paid off. This includes a small, up front fee for taking out the loan. Very clear. The new flex... |
Harpeth Financial Services, LLC Consumer loan managing the loan or lease July 27, 2015 - My complaint is with Advance Financial in - Tenn. - They changed my payday loan to a flex loan my loan was $940.00 due - payment $35.00 - payment - payment - $110.00 I have made both payments on time I now owe - My next payment is - $110.00 the. Interest is - per day and - customary fee.Advance Financial lied to me about this Fllex loan the way they set this loan up I will never get it paid off. Its a rip off big time I have pleaded with them to terminate my loan because they did n't tell me the truth about this new loan. ... |