General Information Services, Inc Issue Resolution

Resources for resolving common issues with General Information Services, Inc products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to General Information Services, Inc and work to get a response. After your complaint is forwarded, General Information Services, Inc has 15 days to respond to you and the CFPB. General Information Services, Inc is expected to close all but the most complicated complaints within 60 days.

Submit a complaint Help Center


New General Information Services, Inc Consumer Complaints


General Information Services, Inc Credit reporting credit reporting company's investigation no notice of investigation status/result

March 28, 2017 - I applied for a - position at - in -. In -/-/2016. A background check was done and was taking a long time. After a month I received a copy of the background check with very vauge information of a warrant for petty theft in -. I immediately call GIS to dispute the accusations. I have NEVER been to -. So I know for a fact my identity has been stolen. I asked a rep. - was there anything I can or do to help in clearing my name and she tells me NO. I then get a call from a - - who called and left no msg. And she asked 'did i forget about the warrant '. I hope she was not t...

Read more

General Information Services, Inc Credit reporting credit reporting company's investigation problem with statement of dispute

March 28, 2017 - I was hired by - and two days after being hired, and doing work for -, was told I had to be sent home because I had apparently falsified something on my application. I was provided a copy of my consumer report from GIS, the company that runs the reports for potential employees, and discovered - issues : Another person 's name, " - - '' was under my SSN, and also my criminal history was being held against me as being falsified for not supplying any information ( their online application did not ask me to submit my criminal history, just to consent to a background check, and on my...

Read more

General Information Services, Inc Credit reporting improper use of my credit report report improperly shared by crc

November 15, 2016 - I received an employment offer from - - cable in - - on -/-/2016 pending a consumer background report investigation which was subsequently performed by General Information Services ( GIS ) based out of -, -. I then received an adverse action letter from GIS followed by an email from - - informing me the offer had been rescinded due to criminal conviction information reported by GIS. GIS reported criminal convictions to - - that antedated or preceded the report by more than 7 years which is a violation of - Law, specifically - Business and Commerce Code Cha...

Read more

General Information Services, Inc Credit reporting incorrect information on credit report public record

April 12, 2016 - I contacted General Information Services to verify and validate the information that they have on record as it was incomplete or nonexistent. General information Services failed to provide the signed agreement between me and the original accuser that contained ANY facts that matched what they had in their database system. They did not change the status nor did they provide me with relief for the damages that they caused me. ...

Read more

General Information Services, Inc Credit reporting incorrect information on credit report information is not mine

February 9, 2016 - On my background check report it states that I have a - misdemeanor however, I have never been arrested in my life. This is inaccurate information and I am the victim of identity theft. ...

Read more

General Information Services, Inc Credit reporting improper use of my credit report report improperly shared by crc

January 6, 2016 - General Information Services ( GIS ) furnished a background report on me and submitted information to an employer that I applied with. The information that the reporting agency submitted is not supposed to be sent to the employer due to the fact that the state I live in has restrictions on what the agency can and can not report. On the background report, the agency submitted information that is past seven years but the state of Texas does not allow agencies to report information beyond seven years if the job pays less than $75000.00 annually. Here is the Business and Commerce Code for the st...

Read more

General Information Services, Inc Credit reporting incorrect information on credit report information is not mine

October 21, 2015 - this is the first time ive ever received my background check and i have never broken the law the misdemeanor in - -, Ia was done by someone who gave the police my information i know who it is because shes my sister she told me she had gotten it fixed 8 years ago but obviously from my background check she has n't i have contacted her and she has been willing to help with getting this corrected. ...

Read more

General Information Services, Inc Credit reporting incorrect information on credit report public record

April 15, 2015 - I applied for employment with the - - company and was offered a position. They conducted a background check and credit report, which I agreed to. The company that provided the report is GIS. The only thing that showed up on that report was a criminal charge that was in public record. I have not been convicted of anything, as this is still an ongoing case. I spoke to the manager at the - - location that I was offered the position at and they informed me that, due to that charge showing up on that report, they were retracting their offer for employment. I contacted GIS to discuss thi...

Read more