Stop General Information Services, Inc Phone Harassment

Resources for resolving common issues with General Information Services, Inc products and services

You can reduce the number of unwanted calls from General Information Services, Inc you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

New General Information Services, Inc Consumer Complaints


General Information Services, Inc Credit reporting credit reporting company's investigation no notice of investigation status/result

March 28, 2017 - I applied for a - position at - in -. In -/-/2016. A background check was done and was taking a long time. After a month I received a copy of the background check with very vauge information of a warrant for petty theft in -. I immediately call GIS to dispute the accusations. I have NEVER been to -. So I know for a fact my identity has been stolen. I asked a rep. - was there anything I can or do to help in clearing my name and she tells me NO. I then get a call from a - - who called and left no msg. And she asked 'did i forget about the warrant '. I hope she was not t...

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General Information Services, Inc Credit reporting credit reporting company's investigation problem with statement of dispute

March 28, 2017 - I was hired by - and two days after being hired, and doing work for -, was told I had to be sent home because I had apparently falsified something on my application. I was provided a copy of my consumer report from GIS, the company that runs the reports for potential employees, and discovered - issues : Another person 's name, " - - '' was under my SSN, and also my criminal history was being held against me as being falsified for not supplying any information ( their online application did not ask me to submit my criminal history, just to consent to a background check, and on my...

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General Information Services, Inc Credit reporting improper use of my credit report report improperly shared by crc

November 15, 2016 - I received an employment offer from - - cable in - - on -/-/2016 pending a consumer background report investigation which was subsequently performed by General Information Services ( GIS ) based out of -, -. I then received an adverse action letter from GIS followed by an email from - - informing me the offer had been rescinded due to criminal conviction information reported by GIS. GIS reported criminal convictions to - - that antedated or preceded the report by more than 7 years which is a violation of - Law, specifically - Business and Commerce Code Cha...

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General Information Services, Inc Credit reporting incorrect information on credit report public record

April 12, 2016 - I contacted General Information Services to verify and validate the information that they have on record as it was incomplete or nonexistent. General information Services failed to provide the signed agreement between me and the original accuser that contained ANY facts that matched what they had in their database system. They did not change the status nor did they provide me with relief for the damages that they caused me. ...

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General Information Services, Inc Credit reporting incorrect information on credit report information is not mine

February 9, 2016 - On my background check report it states that I have a - misdemeanor however, I have never been arrested in my life. This is inaccurate information and I am the victim of identity theft. ...

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General Information Services, Inc Credit reporting improper use of my credit report report improperly shared by crc

January 6, 2016 - General Information Services ( GIS ) furnished a background report on me and submitted information to an employer that I applied with. The information that the reporting agency submitted is not supposed to be sent to the employer due to the fact that the state I live in has restrictions on what the agency can and can not report. On the background report, the agency submitted information that is past seven years but the state of Texas does not allow agencies to report information beyond seven years if the job pays less than $75000.00 annually. Here is the Business and Commerce Code for the st...

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General Information Services, Inc Credit reporting incorrect information on credit report information is not mine

October 21, 2015 - this is the first time ive ever received my background check and i have never broken the law the misdemeanor in - -, Ia was done by someone who gave the police my information i know who it is because shes my sister she told me she had gotten it fixed 8 years ago but obviously from my background check she has n't i have contacted her and she has been willing to help with getting this corrected. ...

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General Information Services, Inc Credit reporting incorrect information on credit report public record

April 15, 2015 - I applied for employment with the - - company and was offered a position. They conducted a background check and credit report, which I agreed to. The company that provided the report is GIS. The only thing that showed up on that report was a criminal charge that was in public record. I have not been convicted of anything, as this is still an ongoing case. I spoke to the manager at the - - location that I was offered the position at and they informed me that, due to that charge showing up on that report, they were retracting their offer for employment. I contacted GIS to discuss thi...

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