Resources for resolving common issues with Xoom products and services
You can reduce the number of unwanted calls from Xoom you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Xoom Money transfers other transaction issues March 15, 2017 - I am being blacklisted from being able to send any overseas transfers from my computer. I know this now because after - started blocking me I moved to -oom, which blocked me after a couple of transfers ... and then today I tried to establish a new account with -E money transfer and they would n't even let me create an account. I believe this all stems from an incident I had last - where someone hijacked my email account password, and then tried to send money through -oom. I noticed this activity and called them immediately to block the transaction saving myself and -oom from any financia... |
Xoom Money transfers wrong amount charged or received February 8, 2017 - On - -, 2017, I accessed -oom.com with the intent of transferring $ - from my - - - account to a - - - - " - '' - account held by a - - After I input all required information for this transfer, I was sent an email notifying me the funds should be available to my - friend on - -. Shortly thereafter on the same day, I was asked to verify additional information, which I did immediately. I received a text message from -oom the morning of - -, stating my " transfer to - was sent to - - -. Transferred - - ''. However, later t... |
Xoom Money transfers incorrect/missing disclosures or info August 13, 2016 - On - -, -, I sent money from my checking account ( - Bank, -, Texas ) to an - bank account using the website -oom.com. The money got deposited in the - bank account alright, but it supposedly got rejected by my American account ( the aforementioned - - account ). Now -oom.com is threatening me with legal steps if I do n't pay the entire amount ( approx. - - dollars ) to them IMMEDIATELY. But 1. I do n't have ( like I LITERALLY do n't have ) - - dollars right now, even if someone holds a - to my head or something! 2. I 've explicitly told -oom ( ... |
Xoom Money transfers other transaction issues March 21, 2016 - I transferred - $200.00 to - on -, -, 2015 using xoom ref # ( - ) The funds was picked up that day in - and They sent me a text message and email message stating that my transaction was completed. Normally when I use their services the take the money out of my account within days if not right away. This time -oom took one Month to widthdraw the funds by then I had insufficent funds in my account due to their negligence. I did the honest and right thing since my receipient had already got the money and I made arrangements to pay them right away and asked for my insufficient ... |
Xoom Money transfers other transaction issues February 15, 2016 - -OOM took payment, did not provide service..threatened cancellation..they were told to go ahead and return all monies, they never responded ... |
Xoom Money transfers fraud or scam November 22, 2015 - I sent $100.00 via -OOM which has not been paid yet the below receipt copy says that it has. De : -oom Order Status Team - -- - - : -, -/-/- - p. m. - : -- : Money Transfer Completed - - Global Money TransferYour recent money transfer to - - - - has been completed and has been successfully picked up. -As a reminder, here are some details of your transfer : -oom Tracking Number : -Sent to : - - - - - : - USDTo view the current status of your transaction, visit Track your transactionFor Customer Service , visit o... |
Xoom Money transfers money was not available when promised October 12, 2015 - I tried to send $2900.00 to my cousin brother through https : //www.xoom.com- on - - 2015. According to the advertisement the money should be deposited instantly, so far they are saying the company is working on getting some status update from their partner. I am not receiving proper status update from them. I would like the money to be deposited in cousin 's account or refunded back to me ASAP. ... |
Xoom Money transfers other transaction issues July 14, 2015 - Someone apparently got into our computer and was able to find out the passwords to our checking account and use the information to try to transfer money to someone else in -. ... |
Xoom Money transfers money was not available when promised April 10, 2015 - On - -, 2015 I went online and entered the relevant information on - to transfer - $500.00 to my sister 's account in -. Up to today, - -, 2015, 23 days later, the funds have not been applied to the account and neither has it been returned to me. I sent the funds in time to arrive before - - to pay towards a mortgage that is in arrears. The non-payment of these funds has resulted in additional complications for the property that was placed on an auction list. Payment before - - ( when another mortgage payment came due ) was important in order to reduce the ac... |