Xoom Money Transfers Complaint

Xoom Money transfers department,

International money transfer Incorrect/missing disclosures or info Texas

On - -, -, I sent money from my checking account ( - Bank, -, Texas ) to an - bank account using the website -oom.com. The money got deposited in the - bank account alright, but it supposedly got rejected by my American account ( the aforementioned - - account ). Now -oom.com is threatening me with legal steps if I do n't pay the entire amount ( approx. - - dollars ) to them IMMEDIATELY. But 1. I do n't have ( like I LITERALLY do n't have ) - - dollars right now, even if someone holds a - to my head or something!


continuing to harass me. 3. Since the transactions had perfectly gone through at that point of time ( on - -, - ), I had naturally assumed that everything was settled, -oom and I were good, and there was nothing else to take care of. I thus planned my finances accordingly and made other expenditures thereafter. Now if -oom suddenly comes knocking on my door, how am I supposed to conjure the money out of thin air?! Especially when the amount is equal to five entire months ' worth of my ENTIRE salary!!! 4. During the original transactions on - -, -, if the money had n't indeed cleared from the source account ( my - - account ), how the - did it land up in the destination account ( the - recipient account )?? Is n't -oom itself supposed to ensure that nothing of this sort happens?! If -oom did n't have the money from the customer ( myself in this case ) to begin with, then why did n't it decline the transaction in the first place??!!! I mean, like, any online merchant would do if you try to make a purchase with your credit card that will result in your credit limit being exceeded?!! Such declined transactions take place all the time, are n't they?!! Then why did n't -oom do itself and me the favor of declining the transactions for which it 's now harassing me?!! I mean, if an ordinary citizen has to keep track of all the mundane arithmetic related to his/her finances, then what 're the banks / financial institutions there for?! To rip money off the ordinary citizen and to make the economy come crashing down ( like in - ) from time to time? 5. I 'm a - living on my - of - - dollars per month. $300.00 or $400.00 per month is the maximum amount I can spare to pay off the supposed " debt '' or whatever it 's called by -oom. I 'm an honest, conscientious, industrious ( I have a GPA of - at school as well as - ) person. I do n't want to be living with a debt either, but I ca n't come up with money that I do n't have ( that is, the money that I do n't earn in this first place! ) I 'm sticking with my assurance to -oom that I 'll pay back the entire amount as soon as I can, but if it continues to hold a - to my head ( figuratively speaking ), I 'd LITERALLY have to -.